Don Jacobs Volkswagen

Pablo 

on Google

a week ago

Visited for takata airbag recal. The advisor Smallwood returned the car to me. The windows, seats , ac , fan, radio had no power . I asked to fix that as all was good when I drove in. He said the airbag has nothing to do with that and refused to do anything and started to ignor me . A supervizor told him to take it back to shop and it was fixet but not before the supervizor said that if I raised my voice again I will be asked to leave. That was quite a visit 

Steve Wells 

on Google

a week ago

I have a personal policy to never do reviews but after meeting and dealing with Morgan Wise I had to do this.She is very courteous, professional and above very knowledgeable about the process and the product she is selling.I bought many vehicles over the years and never dealt with a sales person as professional and straight as Morgan. Thank you, steve wells 

mugi documents 

on Google

a week ago

I went to get an oil change at Volkswagen and inquire a quote about a door latch. The service advisor was very rude and had little customer service training. If you are going to charge a premium at least have some great customer service.