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Don Franklin Somerset Kia
- Car Dealers
- Somerset, KY
About this business
Location details
138 Turner St, Somerset, KY, 42503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Marques and Chelsea were my sales team. I was very iffy at first as I was only supposed to be gathering information. They were not pushy at all but very informative and patient. I expressed that I wanted out of my vehicle due to negative equity and bad customer service at the dealership. They both showed me 3 vehicles and extensively showed me the features on each one down to the pros and cons of each one. Suddenly I got the urge to purchase right then and there and even that process was extremely smooth. Eugene found additi... read more
The WORST experience imaginable! I was sold a vehicle that literally was not safe as the steering ended up not being functional. I called the next morning after receiving it to return it and continued to call the sales manage and general manager for 5 days with no response. The salesman did take my calls and shared my issues with management. They refused to take it back and I had to have it fixed at another dealership. Also, the vehicle was scratched between completing the paperwork and receiving the vehicle.
Kia of Lincoln staff was very helpful when I had issues with my key fob. Shoutout Godfrey for helping me when I got there and made me laugh through it given my situation!
I bought a 2025 KIA Sportage in December of 2024. I have never gotten the correct title. They gave me one with my name on it but the wrong address. They also lied about having a tire, which this one did not and we had to buy one. I paid cash money and never got a tile. We went back down there and they gave me one with my name but the wrong address. They said they would get it corrected and mail it back to me which they have not! I have called them and never got a return call, I have called corporate and because I paid for th... read more
I bought a 2025 KIA Sportage in December of 2024. I have never gotten the correct title. They gave me one with my name on it but the wrong address. They also lied about having a tire, which this one did not and we had to buy one. I paid cash money and never got a tile. We went back down there and they gave me one with my name but the wrong address. They said they would get it corrected and mail it back to me which they have not! I have called them and never got a return call, I have called corporate and because I paid for t... read more
Ray Garcia, my Salesman, was excellent This is my second Kia from Generation and each experience has been awesome.
We came into World Car KIA in New Braunfels a week ago to look at the Sportage Hybrid. Alex Chavez greeted us right away and helped us answer some questions and test drive a few of the Sportages. We ended up buying a 2026 KIA Sportage Prestige Hybrid and love it so far. We have bought many vehicles in the past, but this is our first experience with KIA. Alex was very helpful, and we were very pleased with his knowledge and customer service skills. He has continued to help us by answering questions we have about our new vehic... read more
I would give zero stars if it was allowed. I purchased a vehicle from these crooks September 1, 2025. They’re trying to tell me that they would’ve rather the vehicle sitting in their inventory and we order a car so that I could pay the appropriate prices for the front and rear floor mats and mud guards that they supposedly put on my vehicle And triple charged from what Kia’s website says. I also paid almost $1000 for ELO/GPS that doesn’t know where my car is at all. The dealership is also supposed to do PDI on the vehicle. ... read more
Kareem was easy to work with and he helped us every step of the way. I would definitely recommend him to anyone. Thanks for everything I love my new K5.
Frequently asked questions about Don Franklin Somerset Kia
How is Don Franklin Somerset Kia rated?
Don Franklin Somerset Kia has a 4.6 star rating with 2,058 reviews.
When is Don Franklin Somerset Kia open?
Don Franklin Somerset Kia is open now. It will close at 7:00 p.m.
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