Dogtopia of Fort Mill

Nancy C 

on BBB

5 months ago

Last Saturday, My dog Augie was attacked at Dogtopia by another dog and hurt badly. The injuries are more than a bite on the nose as Dogtopia is trying to make it out to be. The dog narrowly missed his eye and the inside of his nose could be permanently damaged. The Dogtopia blames my dog for barking at the dog. But my dog usually only barks if a dog is bothering him, trying to touch him or smell him for example. I was told that ***** sometimes barks when a new dog comes in to the room. I have watched ***** on the webcam and... read more

Aimee C 

on BBB

a year ago

Beware leaving your ********. They have way too many dogs and not enough staff and my dog was mounted repeatedly with no intervention. They will lie about pricing and cancelation policy to get you to enroll. They will send you advertised boarding specials and when you follow the instructions to reserve boarding in line with the advertised price, you will be charged full price plus double pay for day care at the same time you're already paying for boarding. Dishonest company who puts profit before dogs and clients 

Brittany F. 

on BBB

3 years ago

We have boarded our dogs a few times(******************** West), this will probably be the last time we board at the West location. We have two dogs, one big and one smaller, we just picked them up from a three night stay. I called them the first night and asked that they either loosen my bigger dogs, 90lb shepherd total sweetheart, harness that they put on them or put him in a collar. The reason for this was previously when we boarded them he came home with massive rub ***** under his legs and chest.Today when we got home a... read more

Brian H 

on BBB

4 years ago

Pretty poor service overall. Not a very professionally run operation. They would not allow my dog to partake in any services due to his nervousness about being around strangers. Much better service was had by going to the big chain petsmart.