Dogtopia of Cedar Mill

Steve Thomas 

on Google

2 weeks ago

WARNING - STAY AWAY FROM THE DOGTOPIA AT CEDAR MILL. We thought that this would be a good place to board our dog for one week while we flew away for one week. We went through all of their hoops and agreed that our dog would stay there in one of their suites. We prepaid for a week long stay specifically in a suite. We were also told that we would be notified if anything occurred, including any injuries. When we returned we found out that our dog had not been allowed to stay in the paid for suite, but instead was crated (somet... read more

Donna Maleki 

on Google

a month ago

I'm disappointed to be writing this review as I have been bringing my dog here since the very first day this Dogtopia opened. It used to be the place I raved about, the place I wholeheartedly trusted my dog to go to but unfortunately that's not the case anymore (and far from it). Like many others have shared, there are no checks and balances here with how much they charge customers. There have been more than 5 instances where I have been mischarged. At this point, a mistake can no longer be an excuse. The lack of transparenc... read more

Tomoko Nakajima 

on Google

2 months ago

1/26/2025 UPDATE: Ive gotten feedback from the owner now here at Google Review. I've called many times, left messages to call me back. I even went on-site to discuss with the store owner, Annika Traxler. But I was tiold the mgr is in the mtg inside and she doesn't know when mtg ends. I again asked her to communicate Annika and asked her to call me back. All the initiation of the discussion from me has been ignored. So only option for me to quit enrolling of doggy day care and write a review here. Store mgr, Annita, knows my ... read more

Tomoko Nakajima 

on Google

2 months ago

I saw the ads on FB for one week free trial. When I contacted, meet & greet is needed to first which made sence that they need to check behavioral issue etc. Over the phone, the 3 vaccinations were being checked verbally and asked to upload proof of record into their app which I did. On the day of the greet & meet, I brought my dog at the first time. Test was done and I was told I can enroll doggy day care. And I was asked to pay $19.99 for meet & greet. I told the receptionist that I wasn't told meet&greet incur the cost, h... read more

Brian Collins 

on Google

3 months ago

So disappointed. We wanted to take our 7 mos. old here for socialization and to let him get some wiggles out. During our initial visit, we could only stay 5 min. The smell of urine was so bad that it gave me a headache. You could see puddles of urine on the floor in both rooms. The staff was sweet but there were 4 of them hanging out in the front with us. If you have time to lean; you have time to clean. Opportunity missed.