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Dogtopia of Cedar Mill
- Recreation
- Portland, OR
About this business
Location details
11780 NW Cedar Falls Dr, Portland, OR, 97229, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Poorly run, inconsistent information, terrible customer service. We took our dog here for his initial meet and greet and were told he was never scheduled, I’ve been called and told our vaccinations were out of date when I literally checked with someone the week before and they were in date — then I was told our dog would be placed in isolation for the remainder of the day. I was told our packages from another location will transfer over and then told they would not transfer over after we purchased another one. And when I ask... read more
Bought a package from them for a few hundred dollars and they changed computer systems and noted that they have no record of it. We never got it resolved with the days back or the money back. They approved a boarding visit for July 4th to drop off in the morning but they ended up being closed and we were unable to go on our trip.
My fiance and I just moved to the area from New York and chose to board our dogs at Dogtopia since we had a very positive experience with the Dogtopia location we used in NY. After our dogs were approved to start daycare and boarding at Dogtopia Cedar Mill, we were contacted by a call center who sold us on an unlimited boarding package for $209 per month per dog. We agreed to this boarding package as it was a month-to-month commitment. Immediately, we were overcharged $200 the first month. Then we were charged for a second m... read more
It was my dog was new to Dogtopia. It was his third time. They had 3 of his breed in the play room. All with the same color collars. They brought “my dog” and I questioned that it was him. The eyes were the same but the color/coat were different. They were like- this is him. I looked at his collar and it matched. So I went against my gut and left. I got this dog home, and thought I was losing my mind. I called them and I said this is not my dog!! I took him back. Thank the heavens, my dog was still there. They said one weak,... read more
Frequently asked questions about Dogtopia of Cedar Mill
How is Dogtopia of Cedar Mill rated?
Dogtopia of Cedar Mill has a 3.3 star rating with 60 reviews.
When is Dogtopia of Cedar Mill open?
Dogtopia of Cedar Mill is closed now. It will open at 7:00 a.m.
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