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Dodd & Souter Decor Centre
- Contractors
- Whitby, ON
About this business
Location details
1624 Dundas St E, Whitby, ON, L1N 2K8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
The worst ever experience in retail and customer service. Contacted the store in September/ October 2025 and JR came to take measurements. Didn't hear a follow up and we figured since its almost winter we'll put off our plans till 2026. Visited the store 3 weeks ago, staff appeared too busy to acknowledge us. Finally spoke with Rick, picked up a couple of samples and JR visited again to take the measurements. A week and half later I contacted Rick and he nonchalantly said he would email the quote once we pick the wood for ou... read more
Best of the Best...Dodd & Souter continue to distinguish themselves as our flooring supplier of choice, consistently delivering an outstanding combination of product quality, competitive pricing, and customer-focused service. Their commitment to excellence was evident throughout every stage of our recent flooring project. From the outset, Fahim demonstrated a professional and consultative approach. By taking the time to understand our objectives, he was able to recommend premium Canadian-made carpeting solutions that aligned... read more
We recently had new carpet installed in a couple rooms in our basement. Grant and Grant Junior both collaborated to measure and find compatible high quality products. The carpet was ordered and the installation was scheduled. The installers came on time and proceeded to do a perfect job with the carpet as well as the carpet baseboards. Jamal and his wife were a pleasure to have in our home. This experience explains why Dodd and Souter has been our only flooring source since the early 1980s (our first purchase). We definitely... read more
The best in the business! Justin in the showroom was exceptionally helpful in selecting options, arranging the measurement and quoting/payment process. He is incredibly knowledgeable about the products and very thorough about his explanations on product features. The install team (Dan) were super friendly, master's at what they do, left everything very clean and were a pleasure to have in our home during the installation phase. Would highly recommend Dodd & Souter to anyone looking at new flooring.
We had luxury vinyl floors installed by Dodd & Souter in 2021 and recently a noticeable gap appeared between one in the hallway . I called them to see if they could recommend someone to fix it ( I wasn’t expecting it to be under warranty still ) and they came had a look, and within a week fixed it , no charge . Thanks to Rick , JR and crew for excellent service . Highly recommend!
Frequently asked questions about Dodd & Souter Decor Centre
How is Dodd & Souter Decor Centre rated?
Dodd & Souter Decor Centre has a 4.4 star rating with 66 reviews.
When is Dodd & Souter Decor Centre open?
Dodd & Souter Decor Centre is open now. It will close at 6:00 p.m.
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