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When you need automotive repair or maintenance, call on your experts at Doctor Underhood Auto Specialists. We are an ASE Master certified auto mechanic in Fort Smith, AR, providing the area with brake repair, oil changes, AC services, and more. With more than 30 years of experience, you can rely on us for quality work, no matter what you need. We always learn how to best serve our customers through continuing education courses. Contact us today to schedule an appointment!
5300 Towson Ave, Ste 200, Fort Smith, AR, 72901, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
If you're a woman concerned about the safety of your vehicle, you'd be wise to take your business elsewhere. After driving my vehicle, I was told nothing was wrong with it, except that I had overinflated all of my tires. I've never put air in a tire in my life. I strongly feel I was ignored because I'm a woman and the guys didn't feel like doing their job. If they were in such a hurry, they could've told me there was a problem and to return in the morning. I'm a widow with a 4 year old. I'm always hauling precious cargo in m... read more
Business response:
This is Rob, the owner. I wasn’t there that day but I have spoken with my guys. They said the tire was over inflated, they drove it, and didn’t feel anything wrong after. If you would like to bring it back by I would be glad to look at it. For the future, anytime you bring your car to us or anywhere, and the problem continues, you should call and let someone know so something can be done. Your beer comment is unnecessary.
Absolutely one of the best mechanics/people I've ever done business with. For my family and friends that know I was in the automotive industry for 10+ yrs that speaks volumes. He's honestly one of just a few that I can trust to work on my vehicles. Just had an issue with my truck and watched him limp over and literally bend over backwards to help me out while telling him to hand me the tools and tell me what to do. Thanks again Doc. YES I HIGHLY RECOMMEND
I hit a curb leaving the bank and knocked off a piece of plastic on my car, I was on my way to work and in a rush. I stopped at two other places and they couldn't fit me in in my time frame, I took a chance and stopped here and they took it straight back and fixed it!! amazing guys, I'll be back for any future work.
Fast and friendly service! I left very happy!
first off very racist and very unprofessionaI they had my car for 2 days to tell me it was a fuel pump and fuel filter that was messed up and they want to test drive my car and I got calls from family saying they seen the mechanic driving my car at high speeds and I told him to check it out to tell me what was wrong with it when I brought it in and then afterwards after I pay him after they fixed it they said the car may have some more problems and i said why didn't y'all tell me why you were fixing it and they said you didn... read more
Great, honest customer service!
I think Josh saved our marriage today cause he figured out exactly what was wrong with my husbands car, fixed it, and ensured it was running great before we left with it. If I had to wake up at 4:30am anymore on my days off to get husband to work, it wasn’t going to be pretty 🤣 seriously though, thank you guys so much for taking care of everything and ensuring my husbands car was back in service. We are most grateful and appreciative. If anyone needs an honest, trustworthy mechanic and that will work hard to solve the probl... read more
Great honest mechanics that know what they’re doing at fair prices.
great mechanics sadly I was told by the shop owner he can no longer work on my vehicle due to his on again off again girlfriend, being jealous because we dated 5 years ago
Doctor Underhood Auto Specialists has a 4.7 star rating with 251 reviews.
Doctor Underhood Auto Specialists is closed now. It will open on Monday at 8:00 a.m.
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