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Doctor Underhood Auto Specialists

4.7

About this business

When you need automotive repair or maintenance, call on your experts at Doctor Underhood Auto Specialists. We are an ASE Master certified auto mechanic in Fort Smith, AR, providing the area with brake repair, oil changes, AC services, and more. With more than 30 years of experience, you can rely on us for quality work, no matter what you need. We always learn how to best serve our customers through continuing education courses. Contact us today to schedule an appointment! 

Location details

5300 Towson Ave, Ste 200, Fort Smith, AR, 72901, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.7251 reviews
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Emily Martin's profile image
Emily Martin 
4 years ago

If you're a woman concerned about the safety of your vehicle, you'd be wise to take your business elsewhere. After driving my vehicle, I was told nothing was wrong with it, except that I had overinflated all of my tires. I've never put air in a tire in my life. I strongly feel I was ignored because I'm a woman and the guys didn't feel like doing their job. If they were in such a hurry, they could've told me there was a problem and to return in the morning. I'm a widow with a 4 year old. I'm always hauling precious cargo in m... read more

Business response:

This is Rob, the owner. I wasn’t there that day but I have spoken with my guys. They said the tire was over inflated, they drove it, and didn’t feel anything wrong after. If you would like to bring it back by I would be glad to look at it. For the future, anytime you bring your car to us or anywhere, and the problem continues, you should call and let someone know so something can be done. Your beer comment is unnecessary. 

Lance Forbis's profile image
Lance Forbis 
recommend  Recommended
4 years ago

Absolutely one of the best mechanics/people I've ever done business with. For my family and friends that know I was in the automotive industry for 10+ yrs that speaks volumes. He's honestly one of just a few that I can trust to work on my vehicles. Just had an issue with my truck and watched him limp over and literally bend over backwards to help me out while telling him to hand me the tools and tell me what to do. Thanks again Doc. YES I HIGHLY RECOMMEND 

Anastasia Harford's profile image
Anastasia Harford 
recommend  Recommended
4 years ago

I hit a curb leaving the bank and knocked off a piece of plastic on my car, I was on my way to work and in a rush. I stopped at two other places and they couldn't fit me in in my time frame, I took a chance and stopped here and they took it straight back and fixed it!! amazing guys, I'll be back for any future work. 

Mackenzie Moulton's profile image
Mackenzie Moulton 
recommend  Recommended
5 years ago

Fast and friendly service! I left very happy! 

Jacob Springs's profile image
Jacob Springs 
5 years ago

first off very racist and very unprofessionaI they had my car for 2 days to tell me it was a fuel pump and fuel filter that was messed up and they want to test drive my car and I got calls from family saying they seen the mechanic driving my car at high speeds and I told him to check it out to tell me what was wrong with it when I brought it in and then afterwards after I pay him after they fixed it they said the car may have some more problems and i said why didn't y'all tell me why you were fixing it and they said you didn... read more

Bruce Brown's profile image
Bruce Brown 
recommend  Recommended
5 years ago

Great, honest customer service! 

Mary Green Washington's profile image
Mary Green Washington 
recommend  Recommended
5 years ago

I think Josh saved our marriage today cause he figured out exactly what was wrong with my husbands car, fixed it, and ensured it was running great before we left with it. If I had to wake up at 4:30am anymore on my days off to get husband to work, it wasn’t going to be pretty 🤣 seriously though, thank you guys so much for taking care of everything and ensuring my husbands car was back in service. We are most grateful and appreciative. If anyone needs an honest, trustworthy mechanic and that will work hard to solve the probl... read more

Mary Carter's profile image
Mary Carter 
recommend  Recommended
5 years ago

Great honest mechanics that know what they’re doing at fair prices. 

Erica Krouse's profile image
Erica Krouse 
5 years ago

great mechanics sadly I was told by the shop owner he can no longer work on my vehicle due to his on again off again girlfriend, being jealous because we dated 5 years ago 

Frequently asked questions about Doctor Underhood Auto Specialists

How is Doctor Underhood Auto Specialists rated?

Doctor Underhood Auto Specialists has a 4.7 star rating with 251 reviews. 

When is Doctor Underhood Auto Specialists open?

Doctor Underhood Auto Specialists is closed now. It will open on Monday at 8:00 a.m. 

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