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9752 NE 119th Way, Kirkland, WA, 98034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 7:00 p.m. | |
Tue | 10:00 a.m. to 7:00 p.m. | |
Wed | 10:00 a.m. to 7:00 p.m. | |
Thu | 10:00 a.m. to 7:00 p.m. | |
Fri | 10:00 a.m. to 7:00 p.m. | |
Sat | 10:00 a.m. to 7:00 p.m. | |
Sun | Closed |
Damaged my hair and turned hostile when I complained. This place is dangerous. They don’t have legal licenses.
chocado com tudo de horrível que presenciei nesse salão. atendimento hostil e desrespeitoso!
I had a very unpleasant experience at this salon. I was unhappy with the color result, and when I politely expressed my dissatisfaction, I was met with extremely disrespectful behavior from the owner. Instead of offering a solution or even listening to my concerns, he made personal attacks — saying I brought “bad energy,” that I triggered him emotionally, and calling me “anxious” in a negative and unprofessional way. To make matters worse, he told me he was “firing me as a client” and added that I was the 15th client he had ... read more
My wife and mother-in-law were humiliated by the hairdresser. He made offensive comments, mentioned my mother-in-law’s anxiety, and said he couldn’t stand having them there. He even kicked them out during the appointment — while my wife still had chemical product in her hair. On top of that, he’s a professional who doesn’t know how to handle criticism and reacts with arrogance instead of respect. We’re taking legal action and reporting this. Stay away from this salon — no one deserves to be treated like this.
Terrible customer service, if want to be mistreated that is your place.
DM Concept Beauty Salon has a 4.5 star rating with 38 reviews.
DM Concept Beauty Salon is open now. It will close at 7:00 p.m.
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