Diverse Family Services LLC

Destiny 

on Google

11 months ago

I had an incredibly disappointing experience with Diverse Family Services. Despite submitting all the required information promptly, the company failed to follow up on their end. When I reached out to inquire about services for my nephew, I was informed that, because his Medicaid originated in a different city, they needed to verify coverage with the insurance provider. Unfortunately, I didn’t hear back for nearly a month until I contacted them again. I strongly recommend documenting every interaction with this company, as t... read more

GLisa's Woke 

on Google

3 years ago

First they denied us because we lived beyond the Durham line, then they denied that they had the service advertised on their website, then they denied the insurance carrier we didn’t even have, but they thought we had, then they took the referral and called back 10 mins later to say my son was not a good fit! What a Joke! Update the next day Carissa…same person as yesterday called and left a message saying they can see my son on Thursday…I called back confused and she said, “I am sorry…. I called the wrong person” Joke!