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Discount Window And Door
- Home Services
- Anaheim, CA
About this business
Discount Window and Door has been in business since August 2009. It was started with the Local Contractor in mind. We understand and are sensitive to the fact that our customer has a customer on the end of their project, and by proxy, we are in it with you. Our residential customers come to us for knowledge and assistance in planning their Anaheim windows and doors projects, and when they don’t have an installer, we refer them to a few of our customers, so they can interview them for a fit for their installation. DWD o... read more
Location details
1210 N Kraemer Blvd, Anaheim, CA, 92806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Absolutely atrocious customer service. You’d think when you spend $20,000 on windows and doors and simply need a replacement handle — since the one they shipped you was missing a component — and I offered to pay for a redundant part or replacement handle altogether that it wouldn’t take 6+ months and 15 emails to still NOT get the replacement part you’re asking for. Seriously, awful on all accounts. They also shipped me the wrong color handles to begin with.
I had an amazing experience with Discount Window and Door Company, and I especially want to thank Greg for his outstanding help throughout the process. He guided me through the selection and made everything go smoothly from start to finish. Even though my project was completed back in 2017, their support has never stopped. Anytime I’ve had an issue, I just make a quick call and they take care of everything—whether it’s a repair or replacement. They truly honor their lifetime warranty, which is rare these days. The price was ... read more
DO NOT waste your money at this store. Completely unprofessional and the worst service experience I’ve ever had. Here’s why: 1. Terrible communication – They reply to emails at a pace measured in weeks, not days. Sometimes I waited two to three weeks with no response. Calling them is pointless – nobody ever answers the phone. 2. I went to the store once to report the issues. Things seemed slightly better, but then the manager left. His replacement, Mike, constantly failed to respond and made up excuses every time. We had thr... read more
Mike and the DWD team went above and beyond with their customer service and helping my contractor and I get the windows to the jobsite for prompt installation. When we discovered there was an issue with the order, Mike quickly resolved it and personally drove out to the jobsite to resolve it. A+ service all around.
Had an awesome experience purchasing my sliding doors from this place. Felipe was just such a pleasure to work with, very knowledgeable and friendly from beginning to end! Highly recommend for your doors/windows needs.
Frequently asked questions about Discount Window And Door
How is Discount Window And Door rated?
Discount Window And Door has a 3.9 star rating with 43 reviews.
When is Discount Window And Door open?
Discount Window And Door is open now. It will close at 3:00 p.m.
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