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Discount Tire
- Tires
- Houston, TX
About this business
With a such a large inventory of tires and custom wheels, you're sure to find what you're looking for at your neighborhood Discount Tire store in Houston, TX.
Location details
5740 East Sam Houston Pkwy N, Houston, TX, 77015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Más de una hora en espera para rotación de llantas y que chequen el aire de mis llantas ! �� y todavía sigo aquí ! Esperando
Business response:
Hello Milly, Thank you for contacting us. We're sorry to hear of the experience you had at our store in Houston. We'll forward your comments to our region management office and a manager at the store to review. Please expect to hear from a manager soon so we can work to address your concerns. Thank you for choosing Discount Tire. If there is anything more we may assist you with please contact me, Stephen, at CustomerRelations@discounttire.com or 602-735-1847.
Worst services ever, came on 10/21 bcuz a flat tire, not even 3 days later my tire was flat. Due to my busy schedule I had time to come today to find they actually didnt fix anything nor recorded that I check in n waited 2hrs. Now I'm back n still waiting...they think its ok to wasting people's time.������
Business response:
Hello, Thank you for reviewing our store and voicing your concerns regarding your recent experience. We are very sorry that your visit was not to your satisfaction. The regional staff and I will look into this with the store manager. Please email me at customerrelations@discounttire.com and put Attn: Duke in the subject line. We look forward to hearing from you.
The place is okay but when you ask them to say something that goes on your tires like the stem covers and they don't and you go back to get them and they can't find them that's a No-No bad customer service
Business response:
Hello Kathleen, Thank you for contacting us. We're sorry to hear of the experience you had at our store in Houston. We'll forward your comments to our region management office and a manager at the store to review. Please expect to hear from a manager soon so we can work to address your concerns. Thank you for choosing Discount Tire. If there is anything more we may assist you with please contact me, Stephen, at CustomerRelations@discounttire.com or 602-735-1847.
I had a great experience, very short wait and 4 new tires
Edit way over due: called me a few days later and made it better. Mrg said "that's not how we do business" (job change,school,getting married) (4/9) My fiancé went to this location last week to get a tire fix (nail) however they told her it will be a 2 hour wait to fix it. But said it will be quicker if she buys a new tire. What kind of shit is this? Taking advantage of female. Horrible business ethics. I will never ever go to this location.
Horrible service! They were not truthful about the warranty, discourteus,
Business response:
Hello Kendra, Thank you for contacting us. We're sorry to hear of the experience you had at our store in Houston. We'll forward your comments to our region management office and a manager at the store to review. Please expect to hear from a manager soon so we can work to address your concerns. Thank you for choosing Discount Tire. If there is anything more we may assist you with please contact me, Stephen, at CustomerRelations@discounttire.com or 602-735-1847.
Was a good trip there this time. Will go back again
Frequently asked questions about Discount Tire
How is Discount Tire rated?
Discount Tire has a 4.3 star rating with 900 reviews.
When is Discount Tire open?
Discount Tire is closed now. It will open tomorrow at 9:00 a.m.
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