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Dirigo Specializes in Bathroom Remodeling and Custom Tile work.
850 Plains Rd, Litchfield, ME, 04350, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
We cannot recommend highly enough this great team of expert carpenters. Our 102 yr old eyebrow windows were dry rotted and leaking and **** and his helper created new windows from scratch. They came within days of my first contact to estimate the job, came back when they said they would be starting the job and were on site almost every day til the job was finished. The new windows look better than the originals and retain the original charm and style of our home. Can't say enough about the friendliness, professionalism and e... read more
Business response:
Thank You so much for your kind words. Restoration is fun and we look forward to any additional projects you require or anyone that you refer to us.
They're very thorough, efficient, and polite. I was impressed with how fast they answered questions and completed a full roof replacement. I definitely recommend their services.
Business response:
Thank you so much. We look forward to continued business.
We hired Dirigo to do three projects - a bathroom remodel, kitchen countertop and backsplash, and a deck. A big undertaking and a little scary giving some past experience (read trauma ) with other contractors. Dirigo was quick to respond to our inquiry and provided us with a reasonable estimate. We could not be happier with the results! Their people are extremely pleasant to work with and very talented and conscientious. They cleaned up at the end of everyday and were very respectful of our home. The quality of the materials... read more
Business response:
Hello Thank you for your review. Was there something that was unsatisfactory? I am unsure why the 4 star and not 5
The work was top-notch, but their internal and customer-facing communication is weak. 90% of the job was as expected, but the last two items (shower doors) were installed without us approving the particular door. The owner will say they were approved, but that's not the case. One door we never saw pictures of at all, and for the other we got two cellphone pics of a computer screen saying "this is what we typically install." A month later that ultra-modern looking door was on the wall in my old farmhouse. Complaints on my par... read more
Business response:
All I can say is Wow! ***** your corner of your home was rotted out because your previous contractor put screws through the shower base membrane. This cause significant water damage mold and rot. You would have paid out of pocket for that if I had not told you to contact your insurance company whom paid in full. Your Welcome. You were unhappy that your 2014 addition on your home did not look like 1800s. That's impossible. It was built in ******************************************* addition to that ***** turns out you didn't ... read more
Our camp had a rotting deck with rot spread up into the sill. They gave us a fair bid and even offered a free upgrade from wood planks to synthetic deck planks since they had enough left over in their inventory. The work was done promptly and looks great. I plan on getting them to bid on a job for my father-in-law's house this spring.As I was reading the negative reviews here, I wondered if this business owner's no-nonsense, straight-to-the-point style of talking might put off some customers who expect contractors to agree w... read more
We needed an addition jacked. He came out and gave us two estimates, one temporary and one ridiculously high (tens of thousands) We decided on the lesser of the two which was still over two thousand. Said he'd re level the door etc. The day prior he said he was going to just make it safe for the winter. One person showed up and jacked the sunroom, used a lot of our blocks to hold in place and was gone in less than two hours. I questioned the cost and wanted a breakdown. He added adjusting the door and delivery. I sent a snap... read more
Business response:
Client was provided a bid. That amount was determined by material costs. transportation time, office time, and labor to repair an addition that was pulling away from home. It was ready to fall off the house. (Contractors in the past they say but the addition was not properly supported.) They were charged the bid amount as we contracted with them per state law. Yes, the door was adjusted when we jacked and leveled the structure. If she had come out when my ********* wanted to review with her she would know this. The danger fa... read more
Like all contacting work and high expense, it is nerve wracking to get projects started. This company makes it ************ quick responds and answers all questions, and suggestions. Also, being 'BBB' accredited and a good track record helps with accountability, not a ********** ****** looking for work. I would totally hire these guys again. I had my roof replaced, btw.
Business response:
We definitely appreciate your business and enjoy working with you. We hope to tackle your bathroom soon!
I had DPS first quote & then remodel my master bathroom. From start to finish they were great, the cost, quality and overall appearance is exactly what I was looking for!
Business response:
****, We really enjoyed working on your project. This was an awesome experience to transform your bathroom into a masterpiece. Cant wait to work on another project for you.
This company is a fraud. At first ***** will be great to deal with. He is a good talker and has an answer to all your questions. Once the job starts he disappears and the only way of communicating is through email. ***** does not follow through with anything that he tells you before the job is started. His work crew were nice guys but from the first day the work was terrible. I had to fire them after 6 days on the job. The shower is not level the shower pan is creaking and cracking every time we step in it. There is caulking... read more
Business response:
The shower was partly installed not complete. We rushed making sure you had a place to bathe. That is normal when only one bathroom exists. When you only have the wifes car to work you do what you need too and get the job done. Especially when the owner had health issues and could not make the delivery or unload debris from your job site. I sent **** my top guy to make sure it was installed properly when you had concerns because of my health issues. Then you made threats to come to my home, that led to my call to the state p... read more
Dirigo Property Services has a 4.4 star rating with 29 reviews.
Dirigo Property Services is open now. It will close tomorrow at 12:00 a.m.
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