Direct Urgent Care's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Direct Urgent Care

3.8

About this business

Location details

1150 West El Camino Real, Mountain View, CA, 94040, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 7:00 p.m.
3.8260 reviews
Select a rating
Elena Zabelin's profile image
Elena Zabelin 
on Google
a week ago

Very good and fast help. All people friendly and helpful. I like this place. Thank you. 

Claire Bear's profile image
Claire Bear 
on Google
2 months ago

I visited this morning around 9:30am and I had a very mixed experience at this urgent care. While the doctor and front desk staff were excellent, the encounter with the medical assistant was extremely concerning. She appeared unprepared and unprofessional, even asking me which symptom I wanted to “focus on” rather than assessing my full condition. Worse, she provided a vitals report that included my temperature, height, and weight—none of which were actually measured. This raised serious concerns about patient safety and rec... read more

Nandini Rajan's profile image
Nandini Rajan 
on Google
5 months ago

I visited on the 15th of Feb. 1. An elderly patient at the counter was informed that he could only discuss one issue at urgent care because they did not have all day to address all the concerns a patient has. The patient had two issues that were bothering him. 2. I went in for a suspected UTI. On pulling my chart the doctor informed me that I had high cholesterol and should have had a chat with my PCP. But in the meantime I should really take care! Apparently my cholesterol has been in dangerous territory since 2023. Since h... read more

Sanjana Mallya's profile image
Sanjana Mallya 
on Google
5 months ago
GL BRIII's profile image
GL BRIII 
on Google
6 months ago

Not sure if this is the normal charge, almost feel like scammed. I came for some anti-biotic to treat my seasonal sinusitis. They told me I must take covid and flu test. Who would expect one swab of your nostril costs $475? Also, I did not see a MD there, only nurse practitioner, but total bill still went to around $900. Be careful of anything they ask you if you do not have a great insurance. 

View all google reviews

Frequently asked questions about Direct Urgent Care

How is Direct Urgent Care rated?

Direct Urgent Care has a 3.8 star rating with 260 reviews. 

When is Direct Urgent Care open?

Direct Urgent Care is open now. It will close at 7:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com