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19701 Hamilton Ave, Torrance, CA, 90502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I didn’t end up liking the frames I ordered, but I was truly blown away by the fast and responsive customer service. They made my return simple and I was able to receive a full refund.
I had a great customer service experience with DIFF Eyewear. I needed to return my eyeglasses, and the process was smooth and easy. The customer service team was friendly, helpful, and professional. I appreciate their assistance and would recommend DIFF Eyewear!
This was my first experience buying a pair of reading glasses from Diff. I live in Canada and was hesitant at first dealing with this US-based company but I am completely satisfied and would highly recommend them. My first pair came apart at the frame and DiFF promptly sent out out a new pair! Their customer service exceeds today’s low standards by leaps and bounds! They answer emails promptly as well. Thank you DIFF and continue supporting communities. It is such an honourable business practice!
Best customer service I have received from a company in a long time— very responsive and timely and respectful! Thank you!!
Not only are their glasses gorgeous and great quality, the customer service is absolutely top notch! I recently ordered my first pair of prescription sunglasses with mirrored lenses. Unfortunately when I received them, they had the gray lenses which was not what I ordered. I sent an email and they responded quickly apologizing for the oversight. They asked me to send them pics of the glasses as well as the sku number. So I sent the info and waited about 2 days. I hadn't heard anything back so I was about to send another emai... read more
Diff Eyewear has a 4.2 star rating with 282 reviews.
Diff Eyewear is closed now. It will open on Monday at 8:00 a.m.
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