Dickey Richard - State Farm Insurance Agent

Robin Harris 

on Google

4 years ago

Ive had many claims over the thirty plus years I've done business with them and I've never had a problem. They've always paid in a timely manner with no problems what so ever. What more could you ask for? We have our autos and home owners and some life insurance here and always will. They couldn't be nicer. We've done our business with them for so long that Dickey wasn't even the original agent when we first started doing business with them. Suddenly I'm drawing a blank when trying to recall the original agents name but h... read more

Justin Lambert 

on Google

a year ago

Always closed before closing time. More expensive than most. Always getting 67546986 bills instead of all on one. Went up on auto with no claims. Don't recommend at all! Update: Losing time from work says they close at 5 here at 4:15 closed again for the 5th or 6th time I try them what a joke. 

Janice York 

on Google

10 years ago

I had business with this office for over 10 years. Mr. Richard's office handled my dads life insurance (he passed April 2014) auto as well as my home owners insurance. The death claim was paid on my father and since then I had THE WORST service ever. I began having problems with my payment going through my account (even though there were adequate funds available). They continued to process and allow payments to return with no calls of concern. I ended up catching the problem myself and addressing it in their local offic... read more

Marc Anthony 

on Google

5 years ago

These people are completely incompetent! They have “accidentally” canceled policies, failed to charge me during automatic renewals and are now (after I’ve canceled) sent me bills. Also found out that the “automated” payment was them writing my cc number down and then just running it every month. Which I’m pretty sure comes with a $200,000 fine. 

Teresa Collier 

on Google

8 years ago

I've been with Dickey Richard for 25 years and he has seen me through several fender benders, totaled cars and a major tornado which severely damaged our house in 2006. He is very speedy with claims. You never really know how good your insurance company and agent are until you go through a major event. Dickey is the best!!