Diane's Alterations & Tailoring

Murphy M 

on Citysearch

14 years ago

Best Alterations in Seattle – I have brought many pieces of clothing from evening gowns to jeans to Diane's Alterations. Each time the service has been excellent, reasonable and with quality and care. I would recommend them to anyone who wants quality work done. Always precise and detailed. True professionals 

nikkisk 

on Citysearch

15 years ago

No problems here... – I took a dress that was too big in the shoulders to be altered. The sleeves had to be removed and replaced, and it was done PERFECTLY, even with the same gathers that the sleeves had prior to altering. The cost was 35 dollars, which seems a little expensive to me, but it was well worth it as the dress came out exactly like I wanted. I will certainly agree with the comments about the staff personality. It seems that they have some customer service problems, both of the women I interacted with were unfrie... read more

Jagger 

on Citysearch

16 years ago

Terrible job – I came in with a friend, we both needed costumes altered and fitted. The costumes run large so they can be altered to fit, that's the point. We went in and waited for about two minutes before someone wandered out and greeted us, rather snotty. We told her what we wanted, then she brought out Diane herself in her socks and Birkenstocks. I knew exactly what I wanted and told Diane that. The jacket would be a problem because of the ribbon stitching, but I asked my mother-in-law earlier (who sews as a hobby) and s... read more

toadmite 

on Citysearch

16 years ago

RUINED MY DESIGNER JEANS AND RUDE TOO. – Expensive designer jeans? I wouldn't trust Diane's. They ruined three pairs of my brand new designer jeans and refused to refund even my alterations fee. You can see their stitching above the original hem, the length is too short, and one leg is shorter than the other - on all three pairs, and after two re-dos! Were they apologetic? NOOOOOO! Instead they were extremely rude and insisted that I was in the wrong. The apparent "boss" lady told me that I was "unreasonable," and refused to... read more

32Boater 

on Citysearch

16 years ago

Rude, poor craftsmanship – I brought 2 pairs of pants in to get some basic hems done on them. I didn't consider the $10 price tag too pricey as others have complained about, but they did not do a great job at all. The jeans came out alright, though one leg was just barely shorter than the other. However, i tried checking out the back of my slacks by looking around. The lady, instead of telling me that the person wearing the pants can't actually tell the lengths of their own pants (twisting causes changes in the appearance of... read more

promotingcommonsense 

on Citysearch

17 years ago

OVERPRICED AND RUDE – I checked this place out because it is so close to my house. I was completed shocked when I asked how much a straight hem would cost (nothing fancy--no cuffs--just a standard hem). I feel that this place and many others near this place charge too much because they can. I moved from San Diego in July, where I could get a hem for $7 (and people told me that I was paying too much there). Every place in my Seattle neighborhood now is between $14 and $18. Really, people need to know how places like this one ... read more

ihatedianes 

on Citysearch

17 years ago

Do not go here!!! – I agree with the previous people who have said that the service is awful. I took my bras here to be taken in in the straps and band. She did a completely unthorough job of measuring me and seeing what it was I wanted. When I came back the bras were so tight I could barely breathe. Like the other person who reviewed, rather than display any sense of customer service she acted frustrated and aggravated with me, the customer, who had just had about 200 dollars worth of merchandise ruined. I was also leaving ... read more

landj 

on Citysearch

17 years ago

Poor experience – I?ve found the people to be lackluster and surly, They have difficulty with simple tasks that other tailors do without question. If an item was done wrong they are not happy with you the customer for not being happy with their poor workmanship. I would not recommend Diane's to anyone. 

paulp75 

on Citysearch

17 years ago

TOO EXPENSIVE – I had a few friends recommend Diane's alterations because it was close and they received alterations in a fairly decent time frame but warned me that she was expensive. I had no idea. I had a dress that needed to be let out and she charged me over $150. It was almost more than the dress. They also told me it would be done on a certain date and then it was changed a few more times. When I was voicing my anger with one of my colleagues she informed me that the same thing happened with her, too expensive and did... read more