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Diane J. Sutter MD - Gynecologist
- Obstetricians & Gynecologists
- Kenmore, NY
About this business
The focus of my practice is on gynecology only with specialty interests in menopausal transition, osteoporosis diagnosis and treatment, PMS, contraceptive management and well women examinations. My patients range in age from teens to women in their 80′s. I am passionate about women's health issues and focus on preventive care and helping my patients stay informed.
Location details
3800 Delaware Ave, Suite 102, Kenmore, NY, 14217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr Sutter is friendly and knowledgeable. She has great bedside manner. I cannot say the same for her office staff. If you need anything more than an appointment, forget about it. I have been waiting 4 days for a simple birth control prescription refill. My pharmacy has called 3 times. I have called twice. The staff is rude, unhelpful and put out by your phone call. This isn't my first staff issue, just the last. Next week I have an appointment at a new gynecologist.
Dr. Sutter takes the time to listen and gives helpful feedback.. She gives you lengthy appointments and is comprehensive.
At first when I started there she was great ,now for 2017 I had my annual appointment which I scheduled then to be called and said that the doctor cancel they needed me to reschedule which I did then I got closer to that appointment I got another call telling me that the doctor cancelled so I rescheduled a third time I got a call the day before that telling me that the doctor needs to cancel again I was upset hurt . This was the worst patient experience care I ever had
I was very pleased with everything about my first visit. Dr. Sutter is extremely knowledgeable and explained so much to me. However, after a follow up appointment 3 months later, I'm left with a sour taste for her staff. I'm still waiting for a return call on test results they were supposed to get (going on 6 months). When I called, the girl I spoke to suggested I call for them because she was busy and wouldn't be able to get to it right away. She also wouldn't put me through to the Doctor.
Dr. Sutter really cares about her patients. She takes time listening and guiding with her expert knowledge. She was able to " cure" my menstrual migraines with proper treatment and several years later to assist me through endomitriosis diagnosis, refer for robotic scar tissue removal and hysterectomy, as well as supportive care through menopause. This dr is knowledgable, listens and I trust her - highly recommend her! I have never waited long nor have I ever had a problem with office staff.
Had apt Nov17th @1100am waited 1 hour never was seen . decided to leave office. my time is important also no one from office never contacted me over why I left , very unprofessional , Really did not want to start over with new Doctor but at this point I will have to find new Doctor not real happy about this , I really liked Dr. Sutter . All it needed to be done was for someone to come to the room and say to me why I was left in room , and no one did Kathy
Very empathetic, takes time with you, comfortable office
Frequently asked questions about Diane J. Sutter MD - Gynecologist
How is Diane J. Sutter MD - Gynecologist rated?
Diane J. Sutter MD - Gynecologist has a 4 star rating with 96 reviews.
When is Diane J. Sutter MD - Gynecologist open?
Diane J. Sutter MD - Gynecologist is closed now. It will open tomorrow at 9:00 a.m.
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