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25 The West Mall, Etobicoke, ON, M9C 1B8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 11:00 a.m. to 8:00 p.m. | |
| Sat | 11:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Came here and the chinese guy who barely speaks english is a very disrespectful worker he wanted us out of the store and even hinted at us that he wants us gone we felt uncomfortable and left will never come here again.
Very rude Asian salesperson rushed to kick me out not even a minute after we entered the store. I have never been treated like this before and would never recommend to anyone
Very bad customer service. While waiting in line, you get constantly skipped. The staff serves people based on their personal preferences/whim, not in the order customers arrived. I stood there for ages while others who came after me were helped immediately – it felt disrespectful and unprofessional. Completely ignores basic queue etiquette. Avoid this place if you value fairness and your time.
Horrible experience here. Don't even try unless you want to be belittled and rushed out of the store. I'm spending 5000$ for a rock you KNOW isn't work that much and you treat us like shit. Skip it.
Andy at Diamond Direct is truly one of a kind! From the very first moment we walked into the store, he made the entire engagement and wedding ring shopping experience not only seamless, but genuinely fun. His customer service is top-notch, he goes above and beyond to ensure you feel confident, informed, and completely satisfied with your decision. Andy doesn’t just provide detailed guidance, he does it with patience, care, and a great sense of humor (guaranteed laughs along the way!). He makes what could feel like an overwhe... read more
DIAMONDS DIRECT Etobicoke has a 5 star rating with 555 reviews.
DIAMONDS DIRECT Etobicoke is closed now. It will open tomorrow at 11:00 a.m.
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