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Dhl Express (usa), Inc.

2.9

About this business

Location details

1210 S Pine Island Rd Suite 400, Ste 400, Davie, FL, 33324, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.9354 reviews
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Martin Stothard's profile image
Martin Stothard 
a week ago

Useless company always fail to deliver, not sure how they still exist.must be competing with Evri/ Hermes on a downward spiral !? Currently I have an item in limbo possibly at the Pocklington depot but who knows ? They previously took a photo of my door, gave no notification or card but we're returning it to sender who interviened and they generated a new tracking number, it then went on a van yesterday according to tracking but did not make it to the collection point, which I had had to organise by creating an account and i... read more

Simon Dutton's profile image
Simon Dutton 
2 months ago

Package tracking and customer service nothing short of appalling. We are a new business that has not officially opened yet. We had a package that we had been told would be delivered by the end of the day today. We spent almost $100 in Ubers to get there and back to wait 4 hours with absolutely nothing. When it got to 7pm we gave them a call. The customer support agent seemed to have zero clue and after probing eventually told us it was still on the flight (despite the online tracking saying otherwise) he said it may arrive t... read more

Thomas Ferté's profile image
Thomas Ferté 
3 months ago

The DHL robocalls are a nuisance. The AI misinformed us about a payment deadline 

Mockingbird's profile image
Mockingbird 
3 months ago

If I could rate DHL a zero I would have, unfortunately zero was not an option. If anyone @ DHL Corporate office is reading this, then listen up! I worked from home today, 11/10 to wait for me delivery & this is how it went: 1. DHL showed my package was on the truck for delivery @ 9:45 am. 2. Note was added @ 3:22 pm that attempt was made but “customer was not home”. Not only was I home, but I have cameras & and the driver NEVER ATTEMPTED DELIVERY. No note on door, or knock. 3. Called Customer Service within ten minutes, the ... read more

Devanand Prasad's profile image
Devanand Prasad 
3 months ago

All DHL has the worst customer service. I have been trying to get someone to tell me where my package is for weeks. I bought some thing overseas and it required my social to release. I asked repeadily for a secure way to provide it. I finally sent the info and now they say it is being shipped back to the sender. But that was 2 weeks ago. Then I was told it was heading to me. Now i am told its heading back again to sender. You cant get a manager to contact me and help me. You have the worst service. They keep pointing me back... read more

Frequently asked questions about Dhl Express (usa), Inc.

How is Dhl Express (usa), Inc. rated?

Dhl Express (usa), Inc. has a 2.9 star rating with 354 reviews. 

When is Dhl Express (usa), Inc. open?

Dhl Express (usa), Inc. is closed now. It will open at 9:00 a.m. 

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