DHI Mortgage - Raleigh-Durham

Mary Pakaluk 

on Google

9 months ago

We began the home-buying process working with another lender but ultimately switched to DHI because our DR Horton home offered incentives to work with their lender. In hindsight, the experience with our previous lender highlighted just how poorly organized DHI truly is. We worked with Heather, who was kind and pleasant to interact with. However, the biggest issue with DHI was the severe lack of communication between the various channels involved in the lending process. Time and time again, we were told, “The ball is in [anot... read more

Sandy Bags 

on Google

a year ago

Without a doubt, the worst lending group I have ever dealt with. Heather in particular was repulsively dry, failed to return phone calls, condescending majority of the time. The entire interaction felt like an inconvenience rather than an opportunity. They can kick rocks - save your time folks 

Frances Niles 

on Google

a year ago

Without a doubt, the worst lending group I have ever dealt with. Heather in particular was repulsively dry, failed to return phone calls, condescending majority of the time. The entire interaction felt like an inconvenience rather than an opportunity. They can kick rocks - save your time folks 

Karthik Chavan 

on Google

a year ago

ZERO stars or NEGATIVE stars. Please dont get into the Trap of closing cost credit from DHI Mortgage. They cheat at the end by giving 100s of reasons and elevate rates indirectly to recover credit. We locked the rate few days back and Lender came back now informing some selection resulted in error and could not lock it. Now, knowing that only few days left to close, quoting 0.75% more than what other lenders are offering.. Not a good experience, I wish I had gone with other lender, now too late.. Ideally Builder lender shoul... read more

Anonymous 

on Google

a year ago

ZERO stars or NEGATIVE stars. Please dont get into the Trap of closing cost credit from DHI Mortgage. They cheat at the end by giving 100s of reasons and elevate rates indirectly to recover credit. We locked the rate few days back and Lender came back now informing some selection resulted in error and could not lock it. Now, knowing that only few days left to close, quoting 0.75% more than what other lenders are offering.. Not a good experience, I wish I had gone with other lender, now too late.. Ideally Builder lender shoul... read more