DeZiel Heating & Air, Inc.

Ladd Russell 

on Google

a week ago

Review from 5-Star to 1-Star adjustment 2 years later: Short version - don't do business with Deans. Save yourself. Go with a different local HVAC that actually gives a care about earning and keeping your business. Long version - Two months after I purchased my new Furnace and A/C from DeZiel in September 2024, it was announced that DeZiel had "partnered" with Deans Home Services. My $10 monthly maintenance service plan (including priority service and 2 included maintenance appointments yearly) was transitioned from DeZiel t... read more

Drew M 

on Google

a month ago

I'm not one to typically leave reviews, but felt the need to inform. I used DeZiel for a number of years when it was family-owned and they were great. Now that Dean's took over, it's Salesy and WAY Overpriced. Service Tech was fine. Nice enough guy. Diagnosed that my A/C condenser motor had failed and the part was under warranty. Dean's wanted to charge almost $1,500 in Labor Only to swap out the motor. When I didn't agree to proceed on the spot, the estimate I received had a "Manager Discount" that knocked off $200, so ~$1,... read more

J W 

on Google

7 months ago

We purchased a brand new furnace from DeZiel just 3.5 years ago, and we've had to pay to have it repaired twice already. The furnace we replaced was original to the home and was 25 years old, it's absolutely sickening that the $11,000 furnace they sold us couldn't even last 4 years without multiple repairs. Right now, it's -8 and we have no heat, again. DeZiels sells poor quality furnaces. Beware. 

Ellie Crowe 

on Google

8 months ago

We recently got a new furnace and AC unit from DeZiel and have had problems with our heating. It has stopped working multiple times, we have called multiple times and many times they can’t get here until 3-5 days later. That is 3-5 days with no heat in the middle of winter. They need to have an on-call employee for emergencies like this. This is an emergency because if our pipes burst I am having it put on them. There are way too many times we have called and way too many people coming out to fix this for it to be “new” unit... read more

Michael Simeon 

on Google

a year ago

Used to use DeZiel prior to their merger with Deans and always had good service - they installed a new furnace/AC unit and when they damaged drywall during installation they took care of repair and repainting at no cost to me. However, since the merger I have called three times to try to get a tune up scheduled: September 2024 for furnace, March 2025 for AC and August 2025. Each call they said they were unable to schedule tuneups but were able to schedule other services not covered under the membership plan. Unfortunate this... read more