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Dewey Ford
- Car Dealers
- Ankeny, IA
About this business
Location details
3055 SE Delaware Ave, Ankeny, IA, 50021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
great service These guys are great. From purchasing a car to any problems you might have and routine maintenance. They treat you like you are really someone special. They have a little kids area for the little ones to play/watch movies while you wait for your car to be fixed. Just the best service you could ask for!
Very Poor Customer Service I received a recall notice for the airbag on my 2004 Ford F150 so I called my local Ford dealer, Dewey Ford, to schedule the required service. I've lived in Ankeny, IA for around 10 years and have never done business with Dewey simply because I have heard negative things about them from others in town. Nonetheless, I scheduled the appointment and included a service request for an oil change and tune up at the same time. Upon my arrival, I was greeted by the Assistant Service Manager, Matt Karnatz, ... read more
AWESOME EXPERIENCE! I recently purchased a car from Jessica. She went out of her way to make the process as smooth as possible and was so kind and helpful! I will go back again and again!
Hope they go out of business... When I initially purchased my vehicle from Dewey it was a "feel good" sale. I was happy with the price of the vehicle I purchased and they gave me what I wanted on my trade in. Not much negotiation was needed. HOWEVER I get a call from one of the loan guys a day or two later and he informs me that I owed another approx $400 for title/fees because my paperwork was done incorrectly! Rather insulting, greedy, and bad business practice. Looking back I should have told him to get bent since the pap... read more
go north I would recommend taking the drive up north to Ames- Willey is a smaller dealership but treats you with respect, and doesnt try to ram a bunch of crap down your throat after agreeing to purchase the vehicle. They treat you like a human being.
Dewey Ford Body Shop needs some customer service training. Recently we needed to work with the body shop to get a repair done on one of our vehicles. We had a hard time talking to the right person and then once were told we would get a call back and never did...that was a month ago.
not so good Last year at the State Fair, my Ford van sprung a leak in the brake line. I brought it to Dewey and told them to repair what needed repairing. $1,400 later, I was on my way. Three months after that, the brake line sprung another leak. I paid a local shop to replace what Dewey supposedly had repaired. This year, I'm driving a Nissan to the State Fair.
Long Time Owner of Ford Trucks On 22 May, while traveling from Illinois to Nebraska, our truck broke down on the ramp at Merle Hay Road. Late afternoon on Saturday, I called Dewey Ford. From the first conversation with the young lady that answered the phone, people at Dewey were helpful and friendly. Rusty explained their service calendar situation for Monday and said they would do everything to get the truck in on Monday morning. When I called at 7:00 AM on Monday, they were getting the truck into the bay. At about 8:30 I r... read more
Frequently asked questions about Dewey Ford
How is Dewey Ford rated?
Dewey Ford has a 4.4 star rating with 3,116 reviews.
When is Dewey Ford open?
Dewey Ford is open now. It will close at 6:00 p.m.
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