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DeSoto Collision Center (Downtown Memphis)
- Auto Repair
- Memphis, TN
About this business
Location details
440 Union Ave, Memphis, TN, 38103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This shop is terrible. Its a geico preferred shop that took in my vehicle, claimed they replaced the front tire and rim but it still made a terrible sound, picked it up again, still made terrible sound and they replaced a ball joint, picked up again still made sound they replaced a bracket, picked it up again still made a sound they claimed it was a wheel bearing that was not part of the accident although its located between the wheel and ball joint they replaced, took vehicle and had wheel bearing replaced at my own expense... read more
Thanks for a great job Patrick, and he's a cutie!
do not take your car to DeSoto auto repair off of a playing way they use used parts and do shoddy work and lie about when the work is done they tried to overcharge me and my insurance and tried to charge me a storage fee and said my car was done 5 days before it was really done and the very next day things started falling off of my car and when I took it back in to have the warranty repair they still wouldn't take care of it so whatever you do steer clear
They tried to purposely buy older cheaper car parts on my car and told me i had to wait for them to get the correct body parts. After that they told me it would be done by the next Wednesday so i called friday and they told me another two weeks which turned out to be 3. Didnt get my car back until the absolute deadline. DO NOT GO HERE.
Worst service I have ever received at a place of business hands down. First off the receptionist Pam is extremely rude. I had made arrangements with the persons insurance that hit me to drop the car off. Since this was a provider on their list they said I would not need an estimate or anything just to drop the car off when I was ready. Took it the day after the accident to DeSoto Collision. Pam told me she would call that afternoon with the price and when the car should be ready. Never heard from her gave her until 3pm the n... read more
Fantastic Service! I went for repairs after my insurance company gave me several options. The locations were convenient to work & home. They were very accommodating, quick & professional. My car was fixed properly & there is a lifetime warranty. I would highly recommend the Appling Road location Patrick & Crystal were on top of it!
One of the worst people to do business with. The receptionist at the front desk was VERY rude and the other branch in Olive Branch was not much better. If you do not like to deal with people, stay at the BACK. You are being paid to do your job, it is not free.
The man at the front desk a lier then what they fix on my car wasn't fix right this the worst body shop ever and then I have a life time warranty on what the fix and they want fix it I'm getting a lawyer
Frequently asked questions about DeSoto Collision Center (Downtown Memphis)
How is DeSoto Collision Center (Downtown Memphis) rated?
DeSoto Collision Center (Downtown Memphis) has a 4.1 star rating with 91 reviews.
When is DeSoto Collision Center (Downtown Memphis) open?
DeSoto Collision Center (Downtown Memphis) is closed now. It will open on Monday at 7:30 a.m.
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