Desire Home Care

Kristie Niemeier 

on Google

2 months ago

The caregivers that I have worked with are wonderful, but the communication with the central office is a frustrating disappointment. My most recent of several examples: The office reached out to me about a cancellation and asked if I would like to re-schedule. I gave a date and was told that they would reach out to the caregiver. Over two weeks later, the caregiver still had not been made aware of this request. Then, the day before my requested time and 20 days after the original conversation, I ask if the caregiver is co... read more

Aubrey Smith 

on Google

a year ago

Do not use this company!!! The coordinators do not take their job nor the client serious The company failed to provide the clients with stable nurses caregivers time after time that are consistent the staff never return the messages for the clients they do even return messages there is no supervisor to speak to and when you ask to speak with the supervisor you get the run around. The owner needs to fire his staff and get new ones !! They send out lazy nurses that are out of shape and can’t handle there job! I would never rec... read more

James Boston 

on Google

2 years ago

Apparently their office isn't very good with communication. We have a voucher for 24hrs of respite care. It was sent to them in July I called last week to inquire what's going on this was after my contact at ICRC had spoken with them twice about said voucher. They couldn't find it and I was given an excuse about how many couches they receive etc. They apparently found it and called me on Friday to tell me their scheduling person would call me to schedule and ask me what day I wanted it to start I told them Wednesday No one c... read more

AMF None 

on Google

2 months ago

A great job for health care or special education careers. 

Heather Anderson 

on Google

5 years ago

We've had several care providers from Desire and have absolutely loved everyone they've sent. There were a couple that weren't a right match for my son, and they replaced them immediately with no trouble. Customer service is great!