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1001 E Carey Ave, North Las Vegas, NV, 89030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
terrible company, completely screwed me and trying to resolve it with customer service and no one would speak to me.
Business response:
Hi there Jay. We are so sorry to hear about your experience! Please email or call us at customerservice@smc-lv.com or 702-227-0444 at your earliest convenience with the property name and all details so we can get this sorted out for you ASAP. - Stout Management
Counting down till I move out of a Stout Property. Unfortunately I have loud neighbors and have had several service request to my unit. The people who live below me have no respect for others. I reached out to my neighbors to share my concern and even wrote a letter about specific days and times that I really needed them to consider others. This letter was approved by management. Nothing improved. I continued to complain to management, nothing improved. I have several emails where staff says they would speak the residents; h... read more
Business response:
Hi there Bianca, can I please get your property name so I can look into this further for you? I want to help as much as possible. Thanks!
I am complain people smoke cigarettes through the bathrooms wall and behind and smell stong of cigarettes all the time🙊 and. I smell it and getting sick. I told manager office and she don't care about me many few time..... Nancy Feliciano 3225 S. Pecos Rd 123 behind apt 214 👎
On the day of unpresidented layoffs in Las Vegas with no end in sight Stout raises rents. Utility companies are working with people to reduce Bills and they're raising rents. No longer getting my internet included for $60 but I still have to pay that fee PLUS an increase?!?!?! That is crazy. a 150 a month rent increase is ridiculous for a tenant of over 7 years.
They don’t have the ability to walk a property and make sure that it is secure, sanitary, or that the amenities work. It’s confusing that a property management company can’t manage a property that well.
This company is trash. They do not reply to emails. Update: Fellow renters you can clearly see they do not reply to emails. Nor do they return phone calls. Steer clear of this rental agency. They are nothing but trash. Will never amount to anything more than a low class rental agency. No matter how much they try.
Always friendly and incredibly helpful. I’ll always recommend Stout to anyone I know.
Desert Palms North Apartments has a 2.5 star rating with 37 reviews.
Desert Palms North Apartments is open now. It will close at 6:00 p.m.
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