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Desert Horizon Nursery Inc

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4.4
479 reviews
|Home Services|Queen Creek, AZ 85142

19250 S Ellsworth Rd, Queen Creek, AZ 85142

(480) 987-3308

https://deserthorizonnursery.com/

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About

Trees, Shrubs, Cactus, Flowers, Pottery, Fountains, Landscape Design & Installation

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4.4
479 reviews
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106 reviews have no rating
  • 256 Reviews4.2Google
  • 217 Reviews4.8Facebook
  • 3 Reviews2.7BirdEye
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Terry L. on BirdEye

3 months ago

03/10/2021, 13:56 PM
My initial rating would be a 1 due to the rudeness of Shannon (an employee up front at this location), but it would be a 5 for the incredible helpfulness of Jeanine who took a great deal of time listening to our needs and helping us find exactly what we wanted. Upon my arrival, Shannon couldn't help (which is okay), but she was incredibly rude in her approach. We have been here before and enjoyed the process, but I was tempted to leave immediately without shopping. We ultimately looked around and found Jeanine, who showed us everything they had to offer and more. We ended up spending almost $2,000 and were very pleased. When we finished, Jeanine took us to the front counter where Shannon worked. Jeanine asked Shannon if she would ring us up (the very job that theoretically stopped Shannon from helping us initially) as Jeanine unfortunately had an eye issue that would not allow her to use the register. Shannon rudely told Jeanine that she was having lunch (while finishing the final bite or two of a PROTEIN BAR!!! Another young lady who was very kind offered to help and handled the transaction. Within 30 seconds Shannon stepped up to help someone else and seemed a bit rude to her too. Maybe Shannon is the owners relative and is allowed this behavior, but it made me question my desire to come back for the backyard. In the end, speak to Jeanine, a very qualified and knowledgeable employee and hope you are able to steer clear of Shannon. A solid 5 for Jeanine and a minus 3 for Shannon. I attempted to reach Jeremy Cooper, the manager to discuss, but did not receive a call back. We have been working with a landscape designer for our backyard (at a cost in the tens of thousands, but couldn't consider proceeding under the circumstances.
Tammy Ann on Facebook

7 months ago

11/20/2020, 05:21 AM
Any Locals needing plants, irrigation, or landscaping services - I recommend NOT using Desert Horizon Nursery in Queen Creek. They don’t communicate well, take forever to get back to you, and don’t want to stand behind their services!
Diane Speer on Facebook

8 months ago

10/18/2020, 02:42 AM
The best nursery around!! Very knowledgeable staff. Very helpful staff. A great variety of healthy plants.
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Myia O'Brien on Facebook

9 months ago

10/05/2020, 02:12 AM
Beautiful nursery, a must visit
Jeannie Menor on Facebook

9 months ago

10/05/2020, 01:49 AM
We just moved here earlier this year and bought several plants. I definitely had a learning curve to take care of desert plants. Most of them thrived , but a couple not so much. They have given me great advice, and also replaced a couple of plants that did not make it. Jessie went above and beyond to make sure we are happy. We are doing lots of landscaping little by little and we will only use Desert Horizon for beautiful plants and amazing service!!!
Lisa Miller on Facebook

a year ago

05/14/2020, 17:34 PM
Love this place! ❤️ I bought the best “Bird of Paradise” here a few years back. It was just a baby, now grown into a monster. Thinking I need to split and repot?
Merrilee Murphy on Facebook

a year ago

05/02/2020, 20:40 PM
Always have been treated kindly and questions answered
Yvette Bohn on Facebook

a year ago

04/25/2020, 02:00 AM
Plants are healthy and the people outstanding, very friendly family oriented business. The employees treat you like your part of their family. KERRY AND BILLY ARE CLOSE FRIENDS SO I DO CONSIDER THEM FAMILY. THEY HAVE DONE WELL WITH THEIR COMPANY. 💜💜.
James Hunter on Facebook

a year ago

04/15/2020, 01:45 AM
Ahhhmazing!! So friendly and helpful and loaded my car.. I wanted everything!! ❤️
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