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Dependabill Solutions

1.8

About this business

Location details

5885 Cumming Hwy #108-309, Sugar Hill, GA, 30518, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.830 reviews
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Brad M's profile image
Brad M 
a month ago

My condo building recently switched to this company. No issues getting going. I also had an account change I needed to make. They responded so quickly via email, and had the change processed almost immediately. Usually you can't even get email support like this from a utility billing company. Thanks! 

Daniel's profile image
Daniel 
4 months ago

I had an incredibly frustrating experience trying to start service with this water company. The first representative Nancy I spoke to rushed through everything and gave me major attitude when I asked her to repeat herself. It felt like she didn’t want to be on the call and acted annoyed that I needed help. Hoping it was just a bad interaction, I asked to speak with someone else. Unfortunately, another black woman had the same tone slow responses, no enthusiasm, and just as dismissive. When I asked to speak with a manager, I... read more

Connection MG's profile image
Connection MG 
a year ago

I'm not under any illusion that there exists "honest" utility companies. However, I lived in many different types of units in many states and this does not operate like a reputable, legit, official utility company. From the wix looking/operating website, to the inconsistent phone support (meaning they frequently don't answer the phone during operating hours). The name has no correlation to water and/or sewage. I told the landlord that you sent me the wrong/fake link when the landlord sent me this site link to pay. I thought ... read more

44East Concierge's profile image
44East Concierge 
a year ago

We have been working with Dependabill for many years now. They are extremely professional and knowledgeable. Our company has worked with them in many locations and have grown to trust their insights as we have reached out for their expertise and consultations on a number of different projects. We hope to continue working with them in the years to come! 

Kris Clark's profile image
Kris Clark 
a year ago

They expect you to install the outrageously priced receiver yourself. The $3.50 per month charge to be able to pay online is atrocious with technology today that is pure profit for them. Also make sure your HOA management is reviewing their monthly report for freeloaders. Dependabill Solutions always gets paid. Freeloaders are costing the homeowners money. 

Frequently asked questions about Dependabill Solutions

How is Dependabill Solutions rated?

Dependabill Solutions has a 1.8 star rating with 30 reviews. 

When is Dependabill Solutions open?

Dependabill Solutions is open now. It will close at 6:00 p.m.  

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