Dependabill Solutions

Daniel 

on Google

4 weeks ago

I had an incredibly frustrating experience trying to start service with this water company. The first representative Nancy I spoke to rushed through everything and gave me major attitude when I asked her to repeat herself. It felt like she didn’t want to be on the call and acted annoyed that I needed help. Hoping it was just a bad interaction, I asked to speak with someone else. Unfortunately, another black woman had the same tone slow responses, no enthusiasm, and just as dismissive. When I asked to speak with a manager, I... read more

Connection MG 

on Google

11 months ago

I'm not under any illusion that there exists "honest" utility companies. However, I lived in many different types of units in many states and this does not operate like a reputable, legit, official utility company. From the wix looking/operating website, to the inconsistent phone support (meaning they frequently don't answer the phone during operating hours). The name has no correlation to water and/or sewage. I told the landlord that you sent me the wrong/fake link when the landlord sent me this site link to pay. I thought ... read more

44East Concierge 

on Google

9 months ago

We have been working with Dependabill for many years now. They are extremely professional and knowledgeable. Our company has worked with them in many locations and have grown to trust their insights as we have reached out for their expertise and consultations on a number of different projects. We hope to continue working with them in the years to come! 

Kris Clark 

on Google

a year ago

They expect you to install the outrageously priced receiver yourself. The $3.50 per month charge to be able to pay online is atrocious with technology today that is pure profit for them. Also make sure your HOA management is reviewing their monthly report for freeloaders. Dependabill Solutions always gets paid. Freeloaders are costing the homeowners money. 

Justin Dover 

on Google

3 years ago

HOA's and HOA Residents beware!!!!! This company violates multiple fair trades practices and utility practices. No matter how much you email, send letters, or put payment in full on check with return statements if they do not accept. They will continue to add late fees. They even add late fees if you pay the current month and will not pay the previous months late fees. AKA 32 dollar water bill, 35 dollar auto-draft payment, 20 dollar late fee. (You owe 17 dollars more the next month). And it just keeps going till your in t... read more