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Department of Labor Federal Cu

2.8

About this business

Location details

200 Constitution Ave. NW, Washington, DC, 20210, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.848 reviews
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L C's profile image
L C 
on Google
a month ago

This is the worst credit union I have ever work with. Do yourself a favor and stay away or leave. They have wasted hours of my life and will waste yours. It you are member here please keep a lawyer on retainer you will need it. The ceo name is Thomas Domingue please send complaints to him. 

Janet Grant-Bennett's profile image
Janet Grant-Bennett 
on Google
a month ago

I have been a member for over 30 year. This Credit Union has changed for the worst in my opinion. I have granted my only child (in late 40s) Power of Attorney over All my accounts with no restrictions. I had to resubmit the Power of Attorney forms multiple times. To which my son still didn't receive Power of Attorney status. At this point I couldn't understand what was the problem and went in person with my son to make sure this was taken care of. Only to find out months later it still wasn't placed in their system correctly... read more

Willie White's profile image
Willie White 
on Google
a month ago

Today, 2/28/25, I called the Labor CU to renew a certificate of deposit (CD). I told Amelia, the Labor CU I was speaking with, that I wanted a new 1 year CD at a rate of 4.09%, which the Labor CU website stated was available. Amelia then incorrectly told me that I could not get a new CD at that rate because I would need new money to do so. Of course, Amelia was absolutely incorrect. The 12-month CD at 4.18% is the CD that requires new money, not the “1 year CD at 4.09%.” Apparently Amelia does not know the difference between... read more

Devon Jay's profile image
Devon Jay 
on Google
a month ago

I've been extremely dissatisfied with the service I've received from DOLFCU The bank's poor performance has been consistent across multiple interactions, leaving me frustrated and disappointed. Here are the specific issues I've encountered: - *Excessive wait times*: Calling the bank results in lengthy hold times, making it difficult to get assistance when needed. - *Disorganized staff*: Representatives often seem uncertain or uninformed, providing conflicting information and struggling to answer basic questions. - *Lack of c... read more

Adrionne Chatman's profile image
Adrionne Chatman 
on Google
3 months ago

Update - time to change banks. I waited for 30 minutes to withdraw funds from my account while waiting for one customer to finish up. No shared banking, no zelle transfer, no way to retrieve funds without a debit card! Only one location. 

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Frequently asked questions about Department of Labor Federal Cu

How is Department of Labor Federal Cu rated?

Department of Labor Federal Cu has a 2.8 star rating with 48 reviews. 

When is Department of Labor Federal Cu open?

Department of Labor Federal Cu is closed now. It will open at 9:00 a.m. 

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