Denver Mattress's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Denver Mattress

4.8

About this business

Location details

849 N Summit Blvd, Frisco, CO, 80443, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.8823 reviews
Select a rating
Tanner G's profile image
Tanner G 
2 years ago

Let me start by saying we love our second couch however, it came damaged just like the first one, I'm just too tired of the process to ask for a replacement and the damage is not somewhere we usually see. My bigger issue is with the financing, it is completely screwed up and the monthly payment was supposed to be $83, went up to $114, and then $190, and now it is $233/mo! The financing was supposed to be for 6 years and keeps changing every bill cycle, from 6 years to 13 months to 5 years, and then the manager had the nerve ... read more

Business response:

Below is the response I received on this review. When the account is assessed any late fees,they roll over and are included into the next months minimum payment due. The fees have since been reversed and a monthly minimum payment adjustment will take place, which will bring the payment back to where it was. The customer had several transactions and late fees over the course 4 billing cycles which is the reason the mpd increased with each cycle. The customer called on Tuesday and the request to have the mpd corrected due th... read more

Tanner G's profile image
Tanner G 
2 years ago

Let me start by saying we love our second couch however, it came damaged just like the first one, I'm just too tired of the process to ask for a replacement and the damage is not somewhere we usually see. My bigger issue is with the financing, it is completely screwed up and the monthly payment was supposed to be $83, went up to $114, and then $190, and now it is $233/mo! The financing was supposed to be for 6 years and keeps changing every bill cycle, from 6 years to 13 months to 5 years, and then the manager had the nerve ... read more

Tanner G's profile image
Tanner G 
2 years ago

Let me start by saying we love our second couch however, it came damaged just like the first one, I'm just too tired of the process to ask for a replacement and the damage is not somewhere we usually see. My bigger issue is with the financing, it is completely screwed up and the monthly payment was supposed to be $83, went up to $114, and then $190, and now it is $233/mo! The financing was supposed to be for 6 years and keeps changing every bill cycle, from 6 years to 13 months to 5 years, and then the manager had the nerve ... read more

Tanner G's profile image
Tanner G 
2 years ago

Let me start by saying we love our second couch however, it came damaged just like the first one, I'm just too tired of the process to ask for a replacement and the damage is not somewhere we usually see. My bigger issue is with the financing, it is completely screwed up and the monthly payment was supposed to be $83, went up to $114, and then $190, and now it is $233/mo! The financing was supposed to be for 6 years and keeps changing every bill cycle, from 6 years to 13 months to 5 years, and then the manager had the nerve ... read more

Franci G's profile image
Franci G 
2 years ago

Lousy outsourcing. Takes zero responsibility for who that send to your home. Furniture Row is about how to corner you in to say they have to charge you for delivery, even when their delivery is a bunch of broken pieces. Don't recommend it. Definitely don't recommend their outsourcing. No excuse for that . 

Franci G's profile image
Franci G 
2 years ago

Lousy outsourcing. Takes zero responsibility for who that send to your home. Furniture Row is about how to corner you in to say they have to charge you for delivery, even when their delivery is a bunch of broken pieces. Don't recommend it. Definitely don't recommend their outsourcing. No excuse for that . 

Franci G's profile image
Franci G 
2 years ago

Lousy outsourcing. Takes zero responsibility for who that send to your home. Furniture Row is about how to corner you in to say they have to charge you for delivery, even when their delivery is a bunch of broken pieces. Don't recommend it. Definitely don't recommend their outsourcing. No excuse for that . 

Franci G's profile image
Franci G 
2 years ago

Lousy outsourcing. Takes zero responsibility for who that send to your home. Furniture Row is about how to corner you in to say they have to charge you for delivery, even when their delivery is a bunch of broken pieces. Don't recommend it. Definitely don't recommend their outsourcing. No excuse for that . 

samantha s's profile image
samantha s 
2 years ago

My senior parents went and bought a very expensive Mattress. I believe Denver Mattress took advantage of them and charged them $13,000 on a mattress that vibrates and goes up and down and came with sheets, pillows, and a mattress pad. I did my own research on what they had bought. At different mattress companies, the figure came out to be around $5,000 and below.I would never recommend Denver Mattress Company to anyone at all. 

Frequently asked questions about Denver Mattress

How is Denver Mattress rated?

Denver Mattress has a 4.8 star rating with 823 reviews. 

When is Denver Mattress open?

Denver Mattress is closed now. It will open tomorrow at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com