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Denton Regional Urgent Care

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4.2
741 reviews
|Urgent Care|Denton, TX 76201

2520 W University Dr Suite 1154, #1154, Denton, TX 76201

(940) 220-5901

https://www.carenow.com/locations/dallas-fort-worth/rayzor-ranch-denton/

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About

Denton Regional Urgent Care is a ER Doctor facility at 2520 W University Drive Suite 1154 in Denton, TX. Services: Denton Regional Urgent Care provides emergency medicine in Denton, TX. An ER Doctor is trained in emergency medicine and critical care. Please call Denton Regional Urgent Care at (940) 239-2580 to schedule an appointment in Denton, TX or to get more information.

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4.2
741 reviews
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Beth Wilson on Facebook

8 months ago

01/03/2021, 14:25 PM
I went to Care Now for a sinus infection. I would not have been prescribed an antibiotic without a rapid Covid test. (Fine, I get that we are in a pandemic, but I have not been exposed that I am aware of, and hopefully by now everyone realizes a negative result rapid test is not super helpful, anyway. Also, I have to pay for a rapid test, unlike a PCR which is covered by insurance at 100%). I get prescribed an antibiotic and codeine tablet for cough. Did you know that no one carries plain codeine tablets?? The PA didn’t! After three pharmacies and several phone calls (which ended up being about three hours later) I found that a particular CVS in Lewisville has it in stock. I called Care Now to see if there is any way they could send electronically my antibiotic to that location as my local pharmacy is closed today and that way I do not have to make a separate trip. The lady at the front desk could not seem to comprehend what I asked of her, and proceeded to hang up on me. After all that, everything is good because at least I’ll get some sleep after taking my codeine. Guess again! They gave me a regular prescription instead of a triplicate. I tried to call Care Now to speak to the PA who treated me and was told no, but they could transfer me to a nurse. Since no one ever answered and I am sick and tired, I finally hung up. Never again!!! All Care Now facilities and staff are not created equal!
Business Response:

We are incredibly sorry to hear about this and we will make every effort to address your concerns. Please give our clinic a call if you'd like to discuss further.

David McClaren on Facebook

10 months ago

11/10/2020, 10:06 AM
very understanding and professional. Not rushed or pushy.
Donna Jones on Facebook

a year ago

10/23/2020, 19:58 PM
Super friendly and fast. Wait time was unbelievable short. Use to work in doctors office. So I very much respect professional and kind service on all levels thank you for being kind
Business Response:

Thanks for taking time to review our CareNow in Denton. It's our goal to provide the best urgent care services in the area and we are so glad we exceeded your expectations!

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Jason George on Facebook

a year ago

10/20/2020, 01:33 AM
Got a KRICK in my neck 3 weeks ago , escalated to SEVERE PAIN , finally , after going to the massage ENVY , the Joint Chiropractor and buying a new BED ... doing NO GOOD AT ALL , CARE NOW gave some medicine that has helped tremendously !!! Thanks to the GREAT STAFF AND DOCTOR I AM FEELING BETTER NOW
Business Response:

We strive to be the best urgent care in Denton. Thanks so much for taking time to tell us about your experience!

Terri Sanders Links on Facebook

a year ago

10/12/2020, 19:50 PM
Addressed my urgent needs efficiently and thoroughly. Staff was very friendly and caring.
Business Response:

We're so glad to hear that we exceeded your expectations. Thanks so much for sharing the feedback! We will pass along the appreciation to our staff!

Frank Willem Stuart Cardell on Facebook

a year ago

10/01/2020, 15:32 PM
Busy but accommodating to my urgent needs. Good followup to coordinate my arrival. Quick and appropriate diagnosis and recommendation to proceed to ICU at Denton Presbyterian and advised them of my pending arrival. Presbyterian was an Excellent Recommendation and solved my immediate issues!
Business Response:

Our clinic aims to deliver the highest quality patient care and that starts with an expert staff. We love to hear about these positive experiences. Thanks for sharing this feedback with us!

Kathy Kinser on Facebook

a year ago

09/05/2020, 02:26 AM
Ability to do all the paperwork on line. Scheduling ahead. Friendly staff and Doctor all taking time and helpful needs.
Business Response:

Thank you for the positive feedback. We appreciate the kind words and will pass them along to our staff!

Wayne Harry on Facebook

a year ago

08/28/2020, 03:40 AM
did no do CDC test when we entered and we very slow
Business Response:

We are incredibly sorry to hear about this and we will make every effort to address your concerns. Please give our clinic a call if you'd like to discuss further.

Destiny Michelle on Facebook

a year ago

06/30/2020, 01:21 AM
The staff was really nice and great. Got me in and out.
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