Dental Health Services Inc

Liz Felix 

on Google

3 years ago

I really wished I would have done more research before signing up with them. Website is a mess. Can't search for dentists. No one answers the phone. Just a complete disaster. You can't even pay online. 

Devon Bennett 

on Google

4 years ago

I would give this company a zero if I could. I never agreed to even sign up with this company. I was merely looking and then realized my OHP offered dental. I haven’t paid a single month and they are acting like I’m using their services. I called them over and over to cancel and they kept transferring me around. I emailed and I just get their BS “we received your email message.” Even if I DID want their services, I never received ID cards or information on my “plan.” Only bills. Do not even look at your plans and put any of ... read more

Mike Lottridge 

on Google

5 years ago

Basically, the same experience everyone else has described, although most of the customer service people were nice and tried to help. Due to an accounting error on their part, my coverage was terminated. But after months of back and forth, they abruptly told me they wouldn't reinstate because they had called me three times and were disconnected. Total BS. Now I'm left on the hook for dental treatment that was supposedly covered. Filed a BBB complaint. 

Michael Walker 

on Google

5 years ago

Don't ever use this service. We were referred to another dentist from our main dentist because she didn't have the equipment for the oral surgery. After going back and forth about multiple items, they come back to us and say they aren't covering a dime of the $6000 surgery after the fact. They also cancelled our policy twice because they didn't run our monthly payments. Have spent hours on the phone with these guys and they have terrible customer service and just don't seem to care about their customers one iota. 

Ron Clark 

on Google

5 years ago

I agree with earlier posts--this is THE WORST insurance program I have ever worked with. My medical insurance companies have never treated me like this dental insurance company does. I have paid my bill each month for years. This company does not respond or follow up to my requests. I have called and been cut off while waiting for a representative. My dentist has repeatedly sent the required forms and this insurance "somehow has lost the information." It is sad that this company takes money for services and then treats custo... read more