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Delta Dental Plan of Illinois

2.3

About this business

Location details

111 Shuman Blvd, Naperville, IL, 60563, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.3212 reviews
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Dyanne J Ferk's profile image
Dyanne J Ferk 
6 years ago

Time limit on availablity of EOBs and time for the state to pay combine so a patient cannot verify payments because the EOB's are no longer available for review online. EOB and information re claims provided to patients make it impossible to track what's been paid or not and WHY? Everytime I log in to review an EOB for a particular date of service the date of the EOB changes, so when a revised EOB is issued, it's impossible to tell which one is the latest. Customer service reps do not understand how to calculate and what is ... read more

Jim Stivers's profile image
Jim Stivers 
6 years ago

Delta Dental, I am very disappointed that you have been unable to negotiate an agreement to maintain my dentist—Sarah A. Jacobs, DDS—as an in-network provider beginning May 1, 2019. Dr. Jacobs provides the highest quality dental care I have ever received. Please don’t be “pennywise and pound foolish.” Negotiate a fair contract to maintain Dr. Jacobs as an in-network provider. If you are unable to do so, I will have to investigate other dental insurance options and will encourage others to do the same. 

Scott L Greenley's profile image
Scott L Greenley 
6 years ago

You could improve by having even a shred of actual customer service!!! 

Mardean Bellows's profile image
Mardean Bellows 
9 years ago
Charles Keller's profile image
Charles Keller 
9 years ago

Is there affordable dental care around jackson county? 

Georganne Hickey's profile image
Georganne Hickey 
10 years ago
Faye Welch's profile image
Faye Welch 
10 years ago

I don't know how many stars to give delta dental. I had no idea how much you would pay and the dentist without checking went ahead and did two crowns then told me I owed $4900. I am still paying and besides that she put $800 on care credit so I'm now it owe her and care credit. In the meantime my teeth are getting worse daily. 

Dottie Howe's profile image
Dottie Howe 
10 years ago

One star as you take to long tp pay and good dentist are not on your list 

Debbie Ward Ulmer's profile image
Debbie Ward Ulmer 
10 years ago

Frequently asked questions about Delta Dental Plan of Illinois

How is Delta Dental Plan of Illinois rated?

Delta Dental Plan of Illinois has a 2.3 star rating with 212 reviews. 

When is Delta Dental Plan of Illinois open?

Delta Dental Plan of Illinois is closed now. It will open at 9:00 a.m. 

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