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Delta Dental Plan of Illinois

2.3

About this business

Location details

111 Shuman Blvd, Naperville, IL, 60563, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.3212 reviews
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Craig C.'s profile image
Craig C. 
2 years ago

Only interested in collecting your premiums. They would not assist me with a new implant for my back molar because implants are cosmetic. Explain to me how a molar is cosmetic and not needed to CHEW correctly. I will be asking my company to find a new insurance company that actually provides service.  

Carmen Altman's profile image
Carmen Altman 
5 years ago

TERRIBLE CUSTOMER SERVICE FOR INDIVIDUAL CLAIMS PROCESSING!!!!! NOT RESPONSIVE AT ALL. 

Joseph Carano's profile image
Joseph Carano 
5 years ago

Maybe Delta could pay a claim in a prompt manner instead of lying and saying they do,when in reality,they have not payed a dime. A terrible company to deal with. 

Jeff Smith's profile image
Jeff Smith 
5 years ago

Website has been down over 2 days and a phone call to customer service is no help because they do not have access to website either. 

Marvet Washington's profile image
Marvet Washington 
5 years ago

My teeth are broken & down to nubs. Roots still in & they won’t pay the dentist as I am diabetic & have to be sedated. They hurt & it’s terrible having to hide a smile that shows them & their ugliness. 

Jacob Hotz's profile image
Jacob Hotz 
5 years ago

Trying to get an implant for an infected root canal I had. They have covered everything, but the crown so now I am stuck with a hole in my mouth. We even tried to appeal and they are not willing to listen to the dentist. I then tried calling to talk to a supervisor and was told they “stepped out” and they wouldn’t know when they would return. Why pay for insurance if it isn’t covered. I guess I should have opted for the infection. 

Alice Headley's profile image
Alice Headley 
5 years ago

I filed a review of a claim I was denied coverage and although the paper says I will receive a written reply with 60 days that never happened. My husband and I receive coverage through his work so when I called to find out why after 30 years of paying dental insurance my first claim was denied I was told to call the U of I . They said it was because of your rules that I was denied coverage and their could be no appeal through them. Which is why I sent the appeal to you. Why won't you answer? 

Susan Blakeley Lambert's profile image
Susan Blakeley Lambert 
6 years ago

Pay my providers! You haven't paid my periodontist or reimbursed me me in over 2 years. I would not recommend you to anyone 

Sam Schafer's profile image
Sam Schafer 
6 years ago

Delta Dental could pay my insurance claims instead of anally arguing about them and refusing them. 

Frequently asked questions about Delta Dental Plan of Illinois

How is Delta Dental Plan of Illinois rated?

Delta Dental Plan of Illinois has a 2.3 star rating with 212 reviews. 

When is Delta Dental Plan of Illinois open?

Delta Dental Plan of Illinois is closed now. It will open on Monday at 9:00 a.m. 

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