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Delta Dental of Virginia

3.2

About this business

Delta Dental of Virginia is a nonprofit, nonstock corporation that has provided dental health benefits for employers and employees since 1964. It provides dental benefits through various dental coverage plans and by assuring customer care services. The company offers a variety of plans and services that include preferred provider programs, managed care and point-of-service plans, fee for service and customized plans and administrative services plans. Headquartered in Roanoke, the company has a regional sales office located i... read more

Location details

4818 Starkey Rd, Starkey, VA, 24018, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.2194 reviews
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AJ Prussin's profile image
AJ Prussin 
on Google
2 weeks ago

Delta Dental has been a deeply disappointing experience. This company needs to be investigated. Dentists in our area are dropping out of their network because Delta hasn’t updated its reimbursement rates in years—making it financially unsustainable for providers to participate. As a result, almost every local dentist has left their network, and we’re now stuck paying exorbitant out-of-pocket costs for routine cleanings and basic dental care. It's incredibly frustrating to pay extra for "enhanced" dental coverage that I can't... read more

Kyle List's profile image
Kyle List 
on Google
a month ago

Coverage is horrible. They talk to you like you’re trash. Haven’t done price updates on coverages since 2005. Dentists don’t want to take insurance from delta dental or Virginia. If they do, we’ve found the dentist to be pretty bad. 

Brett Vaughn's profile image
Brett Vaughn 
on Google
a month ago

I am incredibly confused. I have had my claim denied due to "missing information" 4 times and counting. Mind you, this was for 1 root canal. Everytime I call to ask what is "missing" they say its my primary insurances EOB and each time they direct me to the form that they need and I send it to the help desk. Each time they say "it will take 7-10 business days to process." Why does it take so long? It's been well over 89 calendar days now and im receiving another claim denial? The last rep told me "we have everything we need,... read more

Alex A's profile image
Alex A 
on Google
2 months ago

I’m calling the number listed on your website, but you keep saying it’s not yours and that I’ve reached the wrong place. However, this number is listed everywhere — on your insurance company’s website, Google, Google Maps, and other platforms. When I call it, you claim it’s not Delta, yet money continues to be withdrawn from my account every month. I even went to the bank, but the staff there were unable to cancel the transactions — they didn’t seem to know what to do. You say you’re not connected to the insurance company, b... read more

Donna Giddens's profile image
Donna Giddens 
on Google
2 months ago

Hello All, Your reviews helped me make the decision NOT to sign on with them. I almost gave them my credit card info but changed my mind at the last minute and I'm glad I did, Thank You!! 

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Frequently asked questions about Delta Dental of Virginia

How is Delta Dental of Virginia rated?

Delta Dental of Virginia has a 3.2 star rating with 194 reviews. 

When is Delta Dental of Virginia open?

Delta Dental of Virginia is closed now. It will open on Monday at 9:00 a.m. 

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