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Delta Dental of Virginia

3.3

About this business

Delta Dental of Virginia is a nonprofit, nonstock corporation that has provided dental health benefits for employers and employees since 1964. It provides dental benefits through various dental coverage plans and by assuring customer care services. The company offers a variety of plans and services that include preferred provider programs, managed care and point-of-service plans, fee for service and customized plans and administrative services plans. Headquartered in Roanoke, the company has a regional sales office located i... read more

Location details

4818 Starkey Rd, Starkey, VA, 24018, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.3183 reviews
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Mitch Simmons's profile image
Mitch Simmons 
4 years ago

They deny first time claims, then put blame on others. 

Sue Mason's profile image
Sue Mason 
4 years ago

Telling the truth would be very helpful. When I signed up in December of 2018 I was assured that my dentist was in their 'network'. Well, they were - for CHILDREN. I was denied claims during 2019 for two root canals because I hadn't had their insurance for at least a year. Ok. Then when I went for my regular cleaning in Nov. I was denied again because my dentist wasn't in their network. Uh. I was assured my dentist was when I signed up, but they had dropped out of the network in January 2019. January 2019. One month after I ... read more

Charles Garrett's profile image
Charles Garrett 
4 years ago

Scam, not an insurance company and not accepted by most dentist. It is a discount company that takes your money and offers nothing. I could have done better paying cash to the dentist. 

Judy Howell's profile image
Judy Howell 
5 years ago

Improve services, cover more, lower rates and better C/S. 

Mike Dulin's profile image
Mike Dulin 
5 years ago

After 1 yr got rate increase of over 10%. Only explanation is “plan review”. Have had no major work, only routine checkups and cleanings. Seems like they bait you in only to continually soak more money in name of rate increase. About same as scam preying on elderly 

Phyllis Taylor Arthur's profile image
Phyllis Taylor Arthur 
5 years ago

Take our money and then deny all claims. Why bother to have insurance?? 

William Ossakow's profile image
William Ossakow 
5 years ago

https://www.seattletimes.com/…/you-and-your-dentist-may-ha…/ 

Amy Christine Crawley's profile image
Amy Christine Crawley 
5 years ago
Hope Williams's profile image
Hope Williams 
5 years ago

Their customer service is definitely an experience. My agent was on the verge of a nervous breakdown. And don't bother trying to use their website which must be maintained by a 4 year old. 

Frequently asked questions about Delta Dental of Virginia

How is Delta Dental of Virginia rated?

Delta Dental of Virginia has a 3.3 star rating with 183 reviews. 

When is Delta Dental of Virginia open?

Delta Dental of Virginia is closed now. It will open at 9:00 a.m. 

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