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Delta Dental of Missouri

2.2

About this business

Delta Dental of Missouri is the state’s leading dental benefits provider and a 501(c)(4) non-profit organization. It provides 1.9 million members with access to affordable, high-quality dental care through group plans tailored to meet the needs of organizations of all sizes, from large corporations to small businesses with two or more employees. Delta Dental also offers dental benefit plans directly to individuals and families. The company proudly supports oral health initiatives, educational programs and charitable ca... read more

Location details

12399 Gravois Road, St. Louis, MO, 63127, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.2102 reviews
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Ahmet Samardzic's profile image
Ahmet Samardzic 
on Google
2 weeks ago

Paying plans which covered in network and out of network scam customers when you go see Dentist you have to pay whole visits for the day because they not in network charge for plans which is not effective and fake plans 

Flawed Angel's profile image
Flawed Angel 
on Google
a month ago

A different story from every rep you speak to when you call about benefits. They don't cover the services that the plan claims it covers. 

Larry N's profile image
Larry N 
on Google
a month ago

I called the 800-434-9128 number Feb 13 and “licensed agent” Ashley hung up on me! I was asking about the plan titles being different on the DD website (DPO Premium, DPO Basic, DeltaCare) and what is listed on my dentist’s information on the DD website (Delta Dental PPO, Delta Dental Premier). They don’t match up. Ashley kept asking for my DOB and email address which she does not need to answer a simple question. I called back and Skip answered my question quickly and politely. Ashley is either in the wrong business or she t... read more

Feng Zhou's profile image
Feng Zhou 
on Google
3 months ago

It's the worst insurance I've had. We had a treatment and paid the patient's part last June. Then I got a bill from service provider this February because Delta denied payment for the covered part. Since then I've worked with Delta customer service. Each time it seems an easy fix according to the customer service. But it never solved the problem and I still need pay the $500 Delta denied part. It's so bad that Delta just transfers liability caused by any mistake between insurance and service provider to customer! 

LaToya Dunston's profile image
LaToya Dunston 
on Google
4 months ago

I called twice trying to find coverage info. Each time they talk over me pushing the medical alert necklace and transferring me over to a medical license specialist when I asked to her to talk about my plan first. Ignored me continue to talk. The person name is Jessica so I don't if it's pre recorded or not because she askes the same exact question rambled on like chatter box. So irritated with business who truly don't care about their customers. The worse. 

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Frequently asked questions about Delta Dental of Missouri

How is Delta Dental of Missouri rated?

Delta Dental of Missouri has a 2.2 star rating with 102 reviews. 

When is Delta Dental of Missouri open?

Delta Dental of Missouri is closed now. It will open tomorrow at 8:00 a.m. 

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