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Dell
- Software company
- Santa Clara, CA
About this business
Location details
5450 Great America Pkwy, Santa Clara, CA, 95054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I received my Dell laptop a week ago. Friday it installed a Dell update. Computer would not reboot. Waded through technical support via chat and phone and they can only guess at what the problem is. I am told "08/12/2016 08:59:16PM Agent (Jherick_Payumo): "Let me provide you your options then, Since from what I can see here this is just newly bought machine" 08/12/2016 09:02:47PM Agent (Jherick_Payumo): "You may call our customer care hotline at 8004563355 to get a refund or request a new computer replacement. Or you may als... read more
I received my Dell laptop a week ago. Friday it installed a Dell update. Computer would not reboot. Waded through technical support via chat and phone and they can only guess at what the problem is. I am told "08/12/2016 08:59:16PM Agent (Jherick_Payumo): "Let me provide you your options then, Since from what I can see here this is just newly bought machine" 08/12/2016 09:02:47PM Agent (Jherick_Payumo): "You may call our customer care hotline at 8004563355 to get a refund or request a new computer replacement. Or you may als... read more
DELL XPS 13...... ES LA PEOR MAQUINA QUE HE CONOCIDO. DELL LA VENDE COMO SI FUESE LA MEJOR MAQUINA DEL MUNDO Y SIN EMBARGO LAS FALLAS QUE TIENE SON INACETABLES........ NO COMPREN MAS DELL........ A OJOS CERRADOS COMPRE APPLE
Es impresionante
I have to say this Dell laptop and the service I have experienced today is by far the worst. I purchased a Dell laptop not even a year ago and it has been the worst choice ever it is always freezing, extremely slow and the touch screen works if and when it wants. That however is not the topper, while working on some assignments for school last night out of nowhere the laptop just went black. I tried some basic things like taking battery out ..etc..it want do anything. I woke up calling Dell at 6 am Eastern Time and have gott... read more
I just talked to executive and global service, they laughed at me and called me a stupid American. Guy with the name funiyu.. I will never buy another dell computer! My last computer was 3700$ and I bought a 500$ warranty and try and get it fixed.. Try getting someone that speaks English.. Hope you have all day to get transferred all over the place! Done with Dell Computers!
Frequently asked questions about Dell
How is Dell rated?
Dell has a 3.7 star rating with 120 reviews.
When is Dell open?
Dell is closed now. It will open at 8:00 a.m.
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