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DeFosses Plumbing & Heating
- Heating & Air Conditioning/HVAC
- Franklin, NH
About this business
Plumbing, Heating and Gas Piping Contractor with over 35 years of experience
Location details
6 Rowell Dr, Franklin, NH, 03235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I called to have a pilot light lit (not an emergency call I waited a week for the appointment). It cost me $250. I asked what the hourly rate is and was told $250 for the first hour $150 for every hour after. My problem was solved, however, I just want people to know his hourly rate. If I had it to do over I would call around and ask up front what the hourly rate is.
Business response:
I am sorry to hear that the customer is upset, but I did more than just light a pilot, I also did a complete inspection on the furnace to make sure that the controls and other parts of the furnace was not the reason for the failure of the furnace, I also found several things that were either wrong or not working properly on the furnace that had no connection to the pilot but did on the performance of the furnace to produce heat which I explained to the customer's father because she was not there at the time. Items that shoul... read more
I called to have a pilot light lit (not an emergency call I waited a week for the appointment). It cost me $250. I asked what the hourly rate is and was told $250 for the first hour $150 for every hour after. My problem was solved, however, I just want people to know his hourly rate. If I had it to do over I would call around and ask up front what the hourly rate is.
Business response:
I am sorry to hear that the customer is upset, but I did more than just light a pilot, I also did a complete inspection on the furnace to make sure that the controls and other parts of the furnace was not the reason for the failure of the furnace, I also found several things that were either wrong or not working properly on the furnace that had no connection to the pilot but did on the performance of the furnace to produce heat which I explained to the customer's father because she was not there at the time. Items that shoul... read more
Professional and knowledgeable. Was a pleasure to work with. Highly recommend!
Frequently asked questions about DeFosses Plumbing & Heating
How is DeFosses Plumbing & Heating rated?
DeFosses Plumbing & Heating has a 4.6 star rating with 19 reviews.
When is DeFosses Plumbing & Heating open?
DeFosses Plumbing & Heating is closed now. It will open on Monday at 7:00 a.m.
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