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Deepools Pool Service and Repair

4.8

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Location details

25885 Trabuco Rd, Lake Forest, CA, 92630, United States

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4.8104 reviews
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Kevin Din's profile image
Kevin Din 
3 weeks ago

This appears to be a one-man operation, or at best a small setup with one additional service person working under someone named Darwin, who has been extremely unprofessional throughout my experience. They present themselves as a larger company, but their behavior suggests otherwise. Darwin shows no understanding of proper post-installation service, repairs, or addressing issues related to defective equipment. He does not respond in a timely manner, lacks the manpower to correct his own installation mistakes, and has been ext... read more

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Big Sloth 
5 months ago

This guy is the reason my warranty claim got denied and HE MADE SURE OF IT. Darwin didn’t come to do an honest inspection. He showed up with a decision already made and then went behind my back and called the warranty company to push that I get denied. That is not just unprofessional, it is deliberate sabotage. I have contacts inside the warranty company who confirmed everything. He didn’t just report what he saw, he took it upon himself to influence the outcome. That alone should tell you the kind of contractor he is. After... read more

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Yossi Levi 
6 months ago

I would avoid using them, unfortunately I had a lousy experience with them... 

EJ Heck's profile image
EJ Heck 
a year ago

We were looking for a new weekly pool care person. We contacted Pool Bros and Darwin stopped by. The initial meeting went well. He was on the same page as us when it came to our pool service needs. We set up the start date and billing with him and were expecting him to start the next week. We also asked for our pool filter to be cleaned on the start date as well. However no one came on the set date. Our calls and texts to him went unanswered until 8:30pm. When he called to let us know he left his phone at home for the day. H... read more

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Viveca Butler 
a year ago

Excellent pool equipment installation team, knowledgeable and dependable staff and excellent customer service. They’re the best around in the area with pool heater installation, and I am always amazed by their weekly pool service! Excellent pool company- the best in the business! 

Frequently asked questions about Deepools Pool Service and Repair

How is Deepools Pool Service and Repair rated?

Deepools Pool Service and Repair has a 4.8 star rating with 104 reviews. 

When is Deepools Pool Service and Repair open?

Deepools Pool Service and Repair is open now. It is open 24/7. 

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