Deepools Pool Service and Repair

Adam Al 

on Google

2 weeks ago

Have no idea what they are doing The guy showed up to fix the issue and then he was like ok it is fixed now and working, next day stop working, I called back and they came back after a hassle and then they were like oh you have other things broken that need fixing So if I have other things that need fixing why you didn’t do a proper inspection and told me about these things when you inspected the issue the first time? One thing lead to other and a $1k repair turned to a $4k repair If they told me it is $4k repair at the begi... read more

Kevin Din 

on Google

10 months ago

This appears to be a one-man operation, or at best a small setup with one additional service person working under someone named Darwin, who has been extremely unprofessional throughout my experience. They present themselves as a larger company, but their behavior suggests otherwise. Darwin shows no understanding of proper post-installation service, repairs, or addressing issues related to defective equipment. He does not respond in a timely manner, lacks the manpower to correct his own installation mistakes, and has been ext... read more

Big Sloth 

on Google

a year ago

This guy is the reason my warranty claim got denied and HE MADE SURE OF IT. Darwin didn’t come to do an honest inspection. He showed up with a decision already made and then went behind my back and called the warranty company to push that I get denied. That is not just unprofessional, it is deliberate sabotage. I have contacts inside the warranty company who confirmed everything. He didn’t just report what he saw, he took it upon himself to influence the outcome. That alone should tell you the kind of contractor he is. After... read more

Yossi Levi 

on Google

a year ago

I would avoid using them, unfortunately I had a lousy experience with them... 

EJ Heck 

on Google

2 years ago

We were looking for a new weekly pool care person. We contacted Pool Bros and Darwin stopped by. The initial meeting went well. He was on the same page as us when it came to our pool service needs. We set up the start date and billing with him and were expecting him to start the next week. We also asked for our pool filter to be cleaned on the start date as well. However no one came on the set date. Our calls and texts to him went unanswered until 8:30pm. When he called to let us know he left his phone at home for the day. H... read more