Deans Carpet One Floor & Home

Stephen Powers 

on Google

2 years ago

Initially, we had issues with the service provided to us. Almost made us go to a big box store. However, once we got the issues worked out with Russell and Elizabeth, we could not ask for a better result. Jay, Jim and Joe were the professional installers whose professionalism was beyond reproach! To me, the mark of a true floor installer is how they handle the transition between the new flooring they are installing and the current floor covering. Basically, ripping up the wall to wall carpet in all areas except the bedrooms ... read more

Vanessa Dionne 

on Google

3 years ago

Worst costumer service ever. Took me almost three weeks to get my guote I went somewhere else. Who knows how long before the even get back to me for installation 

Deedee Jameson 

on Google

3 years ago

I love carpet one, but not this store. I’m in wheelchair, we are both older. The young person, kept waiting on others that were younger, that came in after us. Eventually my husband approached her. We picked a carpet and we’re ready to buy. Meanwhile an older gentleman waiting 45 minutes to make a payment on his account. The young woman went back to her desk after we settled on a carpet. We waited another 20 minutes. My husband went to the desk asking for the paperwork for the sale, she hadn’t worked it up yet. 3 hours after... read more

Bill King 

on Google

4 years ago

My experience here was very negative. Too bad, as they are located just down the road from us and they definitely would have been convenient for us. We went in looking to refloor three rooms. I figure it would have cost me about $20k. I never complained about the price, just the customer service. It took forever to get quotes (I actually never got one of the three quotes) and they never responded to my emails. I was ready to plunk down a check but they didn't really seem to care about our business. And it didn't appear it wa... read more

Amy Perry 

on Google

4 years ago

Rude employee