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Dean Health Plan
- Insurance
- Madison, WI
About this business
Location details
1277 Deming Way, Madison, WI, 53717, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After one year of preparation, the first surgery of my 70 year life was scheduled for August 7th. 10 days prior to the surgery we receive a letter from DEAN HEALTH CARE that they are terminating our insurance, with 3 DAYS NOTICE...we are now scrambling...and faced with the reality that the surgery may be canceled and that I have wasted a year of ,MRIs, consultations, pre op physicals, and overcoming the anxiety of my first major surgery.....your policy is DESPICABLE!!!!
Terrible health insurance plans that increase exponentially ever year. The entire system is broken. It's time for medicare for all, like the rest of the world.
No kidding!! This is an actual email I received from the Dean Resolution Team: Thank you for your recent concern regarding being on hold for 5 hours, while waiting to talk to someone about a new plan for 2025. We do apologize for the long hold time; however, this is our busiest time of year; and our hold times are longer than normal.
Literally the WORST customer service I have ever experienced. If you need any sort of pediatric specialty care - RUN to a different provider. Insanely unhelpful even when you are trying to jump through their ridiculous hoops. Often was told it was a “black hole” - which is 100% my experience. Extremely frustrating when you are just trying to get your child to be seen. If I could give zero stars I would.
Gentlemen, please be very careful with this insurance company, it is the worst insurance company that I know of and I do not recommend it even to my worst enemy...without further comment..
Frequently asked questions about Dean Health Plan
How is Dean Health Plan rated?
Dean Health Plan has a 1 star rating with 1 review.
When is Dean Health Plan open?
Dean Health Plan is closed now. It will open at 9:00 a.m.
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