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Dean & Crystal Souza, Century 21 Real Estate
- Real Estate Services
- Castro Valley, CA
About this business
Location details
20980 Redwood Rd #100, Ste 100, Castro Valley, CA, 94546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a very disappointing experience with Dean Souza as the listing agent during the closing of my home purchase. A decorative weathervane — which was physically attached to the roof, clearly shown in all the listing photos, and never disclosed as excluded — was removed from the property without any notice or permission during the closing period. When the issue was discovered, my agent reached out to Mr. Souza to resolve it and request reimbursement for a replacement. Despite the weathervane being a permanent fixture that c... read more
My family recently bought a home where a decorative weathervane was permanently attached to the roof. It was clearly visible during the Zillow listing, showings and again during the inspection. About 3 months after closing — once we were finally settled and doing some yard work — we noticed the weathervane was gone. Because it was high on the roof, it wasn’t something we would immediately catch after move-in, but the timing doesn’t change the fact that it was part of the property when we purchased it, and the seller had no l... read more
Dean and Crystal are amazing people to work with! They’re both patient and experienced, and that’s something I valued from them. Throughout each house we toured, they gave insightful feedback about the property. And if it’s a problematic house, they would give their personal opinions about those as well. They’re not here to sell any house to you. They’re here to work with you to find the perfect house you’ll be happy to move into!
My husband worked with Dean and Crystal when he bought his home back in 2009, and wanted to work with him again when we were searching for a home recently. I didn't have prior experience and didn't know what to expect. Dean exceeded all my expectations. He was very patient, kind, responsive, and flexible. He wasn't aggressive like I heard some realtors can be. He followed our lead with things and let us make our own decisions. He was thorough with his explanations and took the time to make sure I understood the process and a... read more
What a team! We had a wonderful experience working with Dean & Crystal. Both have strong expertise and are punctual with all correspondence. They helped us to sell a home that had been in our family for 70 years, and made it easy.
Frequently asked questions about Dean & Crystal Souza, Century 21 Real Estate
How is Dean & Crystal Souza, Century 21 Real Estate rated?
Dean & Crystal Souza, Century 21 Real Estate has a 4.4 star rating with 19 reviews.
When is Dean & Crystal Souza, Century 21 Real Estate open?
Dean & Crystal Souza, Century 21 Real Estate is closed now. It will open tomorrow at 9:00 a.m.
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