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DCH Paramus Honda
- Car Dealers
- Paramus, NJ
About this business
DCH Honda Paramus is the #1 Volume Honda Dealer in New Jersey, since 2011, and is rated "A+" from the Better Business Bureau. Check out the thousands of reviews we have on Dealerrater.com. We proudly serve surrounding cities including Paramus, Paterson, Clifton, Fair Lawn, Tenafly & Mahwah New Jersey. Customer Service is a top priority at DCH Honda Paramus and we strive keep our guests happy from the first time they visit our showroom throughout the life of their vehicle.
Location details
120 NJ-4, (mackay ave), Paramus, NJ, 07652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | Closed |
Your should not have to wait 1 1/2 hours outside the garage to service your car. In addition, for a oil change it should not take an additional 2 hours😡 hours.
RecommendedGreat customer service. Everyone was friendly and helpful!
Business response:
Thank you for the great feedback! We look forward to seeing you again in the future.
thank you Mr Kadir....he is excellent customer rep.
Business response:
Thank you for the great feedback! We look forward to seeing you again in the future.
Great cars and great people. 10/10 would recommend
Business response:
Thank you Michael! We look forward to seeing you again in the future.
Purchased my first new vehicle. Thanks to the assistance Joshua Parks and Hamad it was actually a painless process. Joshua was on point with the paperwork and ensuring I was informed and there wasn’t a single detail of the delivery process that Hamad didn’t go over. DCH kept its end of Delivering it’s Customer Happiness.
Business response:
Thank you for taking the time to positively review us, John! We look forward to seeing you again and encourage you to reach out to us regarding any questions, comments or concerns.
Kevin and Wael made my experience amazing. My lease was up and I wanted to stay with the Honda family and they definitely made me feel like I made the right choice! Thanks guys.
Business response:
Thank you for the good review and kind words regarding Kevin and Wael. We appreciate your business
I simply have LOVED the customer service at DCH Paramus Honda! I went in to change my new last name and came out purchasing my 8th Honda!!!!! Manny made the transaction super smooth. I highly recommend leasing or purchasing your new vehicle from DCH Paramus Honda and from my go-to guy, Manny!!!!!
Business response:
Thank you for taking the time to positively review us, Mercedes! We look forward to seeing you again and encourage you to reach out to us regarding any questions, comments or concerns.
Wael and Emily Ortiz turned my horrible situation into a great experience. They really helped me and made me aware that they had my best interest. I love my new civic and couldn’t be happier with the service I was provided!
Business response:
Thank you for taking the time to positively review us, Liza! We look forward to seeing you again and encourage you to reach out to us regarding any questions, comments or concerns.
Do not go to get your car serviced here. First of all the do not offer a loaner program. That should be stated when scheduling a service appointment there. Secondly the offer a shuttle service that does not show up upon the time it was supposed too. After waiting for over an hour with absolutely no answer they advised me that this service is complementary and they will show up when they can. No call prior. No one knows where they driver’s are. When you call to find out any information the phone call is dropped by the represe... read more
Business response:
Thanks Agnes, Sorry that you were unhappy with our shuttle service. We have actually taken your advice and upgraded to a software system that now tracks all the drivers and alerts you by text to let you know where they are. Well done! Thank you again
Frequently asked questions about DCH Paramus Honda
How is DCH Paramus Honda rated?
DCH Paramus Honda has a 4.5 star rating with 563 reviews.
When is DCH Paramus Honda open?
DCH Paramus Honda is closed now. It will open at 9:00 a.m.
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