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DCH Paramus Honda
- Car Dealers
- Paramus, NJ
About this business
Location details
120 NJ-4, (mackay ave), Paramus, NJ, 07652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | Closed |
On December 7, 2024 we purchased a Honda Civic Hybrid for our son. We also purchased the ‘Total Care’ package with the understanding that all repairs (except for major damages) would be covered including ‘dents, dings and scratches’. THIS IS NOT TRUE!!! When my son noticed a scratch on his left side car door he took the car into the dealership’s service department on Monday January 27, 2025 for an estimate he was referred to collision repair shop . He then called the collision repair shop to set up an appointment which was s... read more
Do not to business with these people, they are owned by Morgan auto group which owns 75 dealerships and they do not treat their people with respect or honesty. Please do yourself a favor and go to Jacksonville or Orlando and find An honest dealership had a bad experience with HONDA OF LAKE CITY Florida on a 2024 Toyota Crown, which was advertised for 42,000 signed the salesman’s phone Joshua Lindsey🚗 and told him the figures were wrong and I wanted a written statement. He said finance would straighten this out. Waited 5 hou... read more
I just bought a new Honda CRV today and Steve Kellogg was our salesperson! He answered our many questions and is very knowledgeable about the Honda product! If you are in the market for a Honda, Steve is your guy, he is quite the character.
go to yelp for part three.... yeah, this is long af... but their insanely retarded behavior prompts the telling of "the whole story"... it's just insane. i sure hope no one else gets treated the way my ex got treated.... just nuts. as an aside.... i ran a twenty million dollar business for twenty years... so i know a thing or two about all aspects of it.... and most importantly, actual customer treatment. in one survey done by the parent company.... (a city) my department ranked half a point behind the fire dep... read more
I was livid. This was beyond insulting, this was insane. The look in my eyes probably scared the guy, he literally ran away. Ran. I didn't think I was that intimidating. Few minutes later, like two... we hadn't even recovered from the shock of "the figures" ... we were still looking at each other like wtf... His boss comes steaming over, idiot in tow. The usual snake oil sales talk: "what can we do, I want to make you happy, blah blah f'ng blah... " Unbelievable. By now you can tell I'm not all that shy. I let him ... read more
If you are shopping for a used car... you may want to steer clear... very clear... of Round Rock Honda. Now... my reviews kind of speak for themselves... I don't go out of my way to write a review, the service has to be either very good.. or very bad. I'm a very ordinary guy. As such, I know a little about cars. I built and repaired and raced them for over fifty years. So, yeah. My ex recently needed something new, to her. So I stepped in to be "the face" of the buyer experience for her.... and we all know why. You c... read more
My wife and I scheduled a warranty replacement for a fuel pump in our CRV for the morning of December 12, 2024 at 0800 and that the repair would take all-day. The employee scheduling the appointment was then told that we would need a loaner car. She told us that we could not reserve one, but we should get there early as the loaner cars were first come, first served. We arrived at the service entrance at 0720 and were the third occupied vehicle approached by the service attendants. When we inquired about the loaner car, w... read more
I purchased a 2005 Crossfire SRT-6 that by all accounts was clean based on feedback I got from the agent I was dealing with and the Carfax report. I wasn't told about a single issue this vehicle had during the mechanical inspection which listed a slew of issues on the report. The dealer decided to only fix the easy and cheap fixes instead of addressing all the issues this car had. It was either through dealer dishonesty or the incompetence of the mechanics that left out or didn't find many of the major issues this car had. S... read more
We have been talking with various employees from this dealership for about 2 weeks now, about a particular 2025 Telluride that was listed on their website (including stock number and VIN). I stopped in the dealership on Sunday (2 days ago) and was told the car was there and in the service department being detailed. So I tried to make an offer to include some accessories that we wanted to add, but the sales manager kept telling the sales kid (Gavin) that they can't include any accessories as part of the deal because service w... read more
Frequently asked questions about DCH Paramus Honda
How is DCH Paramus Honda rated?
DCH Paramus Honda has a 4.5 star rating with 564 reviews.
When is DCH Paramus Honda open?
DCH Paramus Honda is closed now. It will open at 9:00 a.m.
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