Daytona Kia

Vanessa V 

on BBB

a year ago

I brought my vehicle into Daytona Kia to check the illuminated check engine light. I was told by the service manager ****** that my vehicle had two codes and that they replaced the warrantied fuel filter. I was told the car was ready for pick up with no further issues. Thirty minutes later I received another phone call telling me my car would not start and the fuel pump had to be replaced. He then told me this was not under warranty and that the charge would be $1700.00. I went to the dealership and demanded a loaner and con... read more

Julett R 

on BBB

a year ago

Beware!!! I was told one price for the car and they change the price without telling me.Then the Finance person told me it was required by *********** for me to purchase these extra warranties on a new car. The Finance guy said it was the only way *********** would take the loan. So I sign the agreement. The next day I was told by my friend it's not required, so I called *********** and they said we never required extra warranty. They also told me I was approved for a lower interest rate but the Finance guy gave me a higher ... read more

Deborah S 

on BBB

a year ago

I believe they're crooked people they told stories lied on my paperwork overpriced sold me two cars one day one contract. I can't afford this car we were manipulated all day ran around never answered our questions tried to give him the car back a week later they said they couldn't take it back overpriced the car, underpaid me on Blue book price, put on extended and maintenance warranty. My friend came in there the day before I signed to help me and they jerked her out of there they knew I wasn't in my right mind that day I k... read more

Susan G 

on BBB

a year ago

Daytona kia nova rd Florida. Horrible told our car payment in 3 months would go from $700.00 to $300.00 two seniors here with not so good credit.ws were taken in.im ashamed that I even believed this .the car we were advised to surrender was $525.00 now our car payment $706. A AMONTH DAYTONA KIA REALLY BULLDOG US.HORRIBLE BEWARE 

alaa a 

on BBB

a year ago

I purchased a vehicle last night from Daytona Kia. I asked the sales person specifically if the car had been in an accident and he said no. This morning I took the car over to show my uncle and he checked out the car and IT HAS BEEN IN AN ACCIDENT, and the price was $4,000 more than it was listed. I went to the dealership to ask to return it and they said no. I called the financer and they said the dealership should REWIND the deal. I reached out to the dealership AGAIN and they AGAIN refused. I am at a loss and I thought I ... read more

Ron K 

on BBB

a year ago

Aug 10th at the Daytona Kia Dealer. *** * **** *** ******* ******FL 32114, Called Daytona Kia in the morning and spoke to S and explained that I wanted to come in and discuss end lease buy out and if it was ok to come in without my wife do to health issues to discuss pricing. When I arrived & started talking about pricing one of the managers came out and said they could not discuss anything because of federal law. I said we were not talking about anything confidential. He stated I have to bring my wife in because the lease i... read more

PATRICIA B 

on BBB

2 years ago

I have purchased 9 cars in my lifetime and this has been the worst dealer experience ever. Purchased my used 2022 Kia Sorento X-Line S AWD on 4/29/23 and it was delivered on 5/11/23. The vehicle came without a owners manual, no 2nd key, and missing parts in jack kit. Despite numerous texts to the salesperson, countless unreturned phone calls, and emails to the dealership, to date I have had zero response and still have not received the promised items. I even filed a complaint with Kia corporate. They did contact the dealersh... read more

Robert W 

on BBB

2 years ago

This dealership will tell you anything and not stand behind it. Purchased a 2023 telluride 12/2022 paid way too much for it but was told that the maintenance agreement I paid for covered 2 years service in the words of the finance person “no cost for maintenance for 2 years” show up for the 3rd oil change after driving 2.5 hrs they tell me my maintenance is over and service wouldn’t do anything said I need les to talk to sales I asked was I not at Daytona kia. I should have known when we purchased it and after I got home tri... read more

John M 

on BBB

2 years ago

Car buyers beware of Daytona Kia. They are employing a practice of grossly inflating the final price of a new vehicle for pure profit. While not illegal, this practice of adding a"Market Adjustment" cost (in my case over 20k for a $53k vehicle) to the final price is certainly shameful and immoral) If I had seen the reviews on this web site prior to purchasing an EV6 10 days ago I doubt that I would have even set foot in the dealership. Luckily, I had done my online homework for my vehicle and I knew what the fair price would... read more