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109 Regina Ave Unit 109, Thunder Bay, ON, P7B 5B4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 09:00 a.m. to 8:00 p.m. | |
| Wed | 09:00 a.m. to 8:00 p.m. | |
| Thu | 09:00 a.m. to 6:00 p.m. | |
| Fri | 09:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
This is supposed to be a walk-in clinic, but every time I go, I am told that the doctor is not available. The front desk then asks if I want to make an appointment. I said yes, but I was told that booking an appointment would cost $100. I have a valid health card, so I was surprised by this charge. I would like to know whether this $100 fee applies to everyone or if it is based on certain circumstances. Overall, I felt confused and frustrated by the experience and the lack of clear information about pricing and availability.
Anna and Vinnay are awesome. Very helpful and kind. Highly recommend this place.
I called Dawson Heights Pharmacy yesterday, and a staff member put me on hold for about 25 minutes without ever calling me back. When I called again she told me that they were busy and had a lot of work to do. I understand that pharmacies can be busy but leaving a customer on hold for such a long time without any follow-up is unprofessional and disappointing. The way I was spoken to also felt rude. I expect better customer service and communication from a pharmacy.
I've been with them since they first opened. Always get the best service and very accommodating. It's the best pharmacy I've dealt with.
Dawson Heights Pharmacy has a 4.7 star rating with 80 reviews.
Dawson Heights Pharmacy is closed now. It will open tomorrow at 10:00 a.m.
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