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600 Old Country Rd, Garden City, NY, 11530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
too long of wait even with appointment and staff do not want to help you. Supervisors also not willing to talk to you to resolve long wait issue
I have been a customer for at least 20 years in Garden City New York. The first problem occurred when I went for my appointment. No one told me which glasses frames were covered. As a result I wasted time looking at frames not in my plan. Then I was told I could only get about 10$ back on the frames I chose and the total cost would be $1000. I asked for the prescription to order elsewhere. Then I was shown frames that were covered and the cost came down to $300 out of pocke… See more
They offer no customer support. Lost my order. Again. Online chat is a bot that offers no help. Employees have no clue how to do their jobs!
Professional service in a clean sanitized environment.
I have been doing business here for many years but since last year Vision works customer service is very bad!!!! Not to mention that they don’t answer there phone!!!
Do these people ever answer the phone!!??? And the online is no help neither.
Very unorganized, unfriendly, and make you feel like you’re a burden being there. They also mess up the order a lot and order the wrong glasses or they lose the glasses and have to re-order them. I can’t wait to get my daughters glasses and be done with them. It’s unfortunate because they have really cute glasses.
For two days I have been on hold for over an hour. No one answers the phone. Your chat doesn't work either. I will never give my business to you again. Customer Service is everything and you have none!!!!!!
Never call you back have been trying to have someone call me back for 4 days still no call the worst vision store on Long Island
Davis Optical has a 4.1 star rating with 1,051 reviews.
Davis Optical is closed now. It will open at 10:00 a.m.
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