David Yurman

Adam 

on Google

3 weeks ago

I ordered a high-value item from David Yurman, and when the package arrived, it appeared tampered with and the item was missing. Initially, the company filed a claim with FedEx as a lost package, which did not reflect the situation. That claim was denied, and I was told there would be no refund or replacement. I ultimately had to resolve this through a formal credit card dispute, which thankfully worked out in my favor. While the issue was ultimately resolved, it required significant time and effort on my end, and I was disa... read more

Adam 

on Google

2 months ago

Item never arrived – zero accountability or customer service. I ordered a high-value item from David Yurman, and while the package was delivered, the item was missing from the box when I opened it. It appeared tampered with. Instead of investigating this properly, they filed a claim with FedEx as a lost package — which was not accurate. That claim was denied, and David Yurman then told me I was simply out of luck. No replacement, no refund. Even after I filed a corrected claim with FedEx and a formal dispute with my credit c... read more

Johnny Jenkins 

on Google

2 years ago

First class service! And Absolutely beautiful jewelry! 

Johnny Jenkins 

on Google

2 years ago

First class service! And Absolutely beautiful jewelry!