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500 Cascade West Parkway SE 240, Grand Rapids, MI, 49546, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Granted, a little more research on my part could’ve prevented this, but we weren’t informed until our 3rd session that Dr. thornsen didn’t take my insurance and that we owed him $655. He seemed more concerned with getting paid after the end of our final session than he did with how my wife and I would continue to get treatment and work on our marriage. Didn’t care for his style either, talks to you like you’re a little kid saying things like “use your words”, etc.
Business response:
I am very sorry to hear that was your experience. I know said not to worry about paying all at once, that it was fine to take time. I offered the option of either working with me on our sliding scale or referring you to a great therapist who takes your insurance. When we left off, my understanding was that you were going to talk it over and get back to me if there was anything I could do. Again, I am deeply sorry that you felt I left you hanging. That was certainly never my intention.
David Thornsen, PsyD has a 3 star rating with 6 reviews.
David Thornsen, PsyD is open now. It will close at 6:00 p.m.
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