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David Clark Company, Inc
- Manufacturing
- Worcester, MA
About this business
Location details
360 Franklin St, Worcester, MA, 01604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good headsets. Used them for years. However customer service stinks. sent my headset in 3 weeks ago and I've only had 1 email response from them that they recieved it. Traditionally DC has had pretty quick turn arounds and communication but not this time. The person answering the phone was kind of goofy and out if it, having problems saying the right words and even knowing what I was calling about. Weird. Used to be a solid company
Wow. Great customer service!! They covered a minor warranty issue with no questions asked. Thanks Elaine!! Oh, and I love the DC ONE-X by the way!
I've been flying for over 25 years now and I bought my first pair of DC headsets which was the 10-20 in 1997 at the beginning of my commercial training. I used them hard for about 10 years during which time they went through hell and back and never faltered; they even got stolen in Africa and then recovered as the thieves threw them away while fleeing on foot. Years later after cycling through some other products I went back to David Clark for the quality with the DC-Pro X. Unfortunately it only lasted about 5 years before t... read more
The employees here are just about the most customer service oriented folks I have ever met. Bruce greeted us at the door and helped put us in the hands of John who helped provide us with the replacement parts needed for our headsets. We are customers for life!
I bought my first aviation headset (David Clark H10-13.4) over 25-years ago; its performance has exceeded my expectations (it gets a lot of use) After 20-years I sent my headset in for factory tuning and reconditioning, it came back looking and working like a new headset. When I recently called the factory downtown Worcester, to inquire about getting a replacement microphone protector / muff they sent me two new ones, which I received within a couple of days. Thank you David Clark & Company for your continued outstanding cus... read more
Frequently asked questions about David Clark Company, Inc
How is David Clark Company, Inc rated?
David Clark Company, Inc has a 4.3 star rating with 44 reviews.
When is David Clark Company, Inc open?
David Clark Company, Inc is closed now. It will open at 9:00 a.m.
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