Darby House

John Horwitz 

on Google

a month ago

A massive fire on 4, July, 2026 shut this place down. Wile it is bad news for all those who were displaced, none of them have to live with the indignity of being eaten alive by BED BUGS. One of my neighbors was hospitalized from being bitten by bed bugs, received TWO TRANSFUSIONS then died. She had been evicted after all of her furniture had been thrown out. It seems that managements idea of how to deal with bed bugs was to make life as miserable as possible - perhaps to have people self evict. Far from a great place to spen... read more

Kim S 

on Google

9 months ago

I am writing to formally escalate an ongoing and extremely serious issue involving my mother’s apartment at Darby House Senior Apartments, 1400 Darbytown Road, Henrico, VA. My mother has been a resident at Darby House for approximately 15 years. During this time, her apartment has experienced four separate flooding incidents, all originating from the same upstairs unit. The most recent incident, which occurred on December 7, 2025, was by far the most severe. On that date, my mother called me in extreme distress, reporting th... read more

Kim S 

on Google

a year ago

My mother resides at Darbyhouse Apartments for Seniors, and I’ve been extremely disappointed with the current office management. The office manager, Samantha, is frequently unavailable and consistently displays an unprofessional and unpleasant attitude. I personally witnessed her ignore a phone call from my mother while I stood at the office door—she saw the call coming in and chose not to answer. What if that had been an emergency? This kind of behavior shows a lack of concern for the well-being of the residents. It seems t... read more